Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing.  We are a global company with 2300 employees around the world, but we maintain a close-knit team atmosphere that comes with being a privately held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences.  Our focus on our people and culture results in meaningful employee engagement across the organization. Our Guiding Principles of Living our Values, Honoring our Brands, Inspiring Our People, Centering on the Customer, and Preserving the Long Term Success and Legacy of Our Company are the foundation on which we build our future.

GENERAL PURPOSE OF JOB

Administer and manage the order process and assist the Salt Lake City Warehouse Manager in management and coordination of shipping department daily operations. Provide clerical and administrative support for the Salt Lake City Warehouse.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Administer and manage the order process to ensure maximum service delivered to all customers.

• Maintain ship support and invoicing by editing orders, verifying information, and adjusting inventory.

• Maintain inventory adjustments through updating bin locations and transfers.

• Assist Customer Service in RW by researching and resolving concerns. 

• Provide receptionist and administrative support for office area.

• Separate and distribute mail, packages and any other communications received.

• Maintain and enter receipts and issues into the computer system.

• Maintain general office operations and documentation by updating files, completing general documentation, and creating communication documents.

• Track attendance and collect/process all payroll data to Red Wing in a timely manner.

• Maintain and order office supplies and oversee the repair and maintenance of office equipment, (telephone equipment, FAX machine, copy machine, typewriters, etc.). 

• Assist in data base system maintenance.

• Provide shipping support when necessary.

   

  OTHER DUTIES and RESPONSIBILITIES

• Maintain quality service by establishing, following and enforcing organizational quality system standards.

• Uphold Red Wing Shoe Company’s core values.

• Complete other duties as assigned from time to time by your manager.

• Maintain technical knowledge by attending educational workshops, classes or programs.

EDUCATION and EXPERIENCE

Associate degree (A.A.) or equivalent from two-year college or technical school and six months to one year related experience/training; or equivalent combination of education and experience.  Experience must be related to customer service.

ADDITIONAL DESIRABLE QUALIFICATIONS

• Excellent data entry skills

• Proficient use of Word, Excel, E-Mail, Internet, and ASI system.

• Effective oral and written communication skills.

• Good interpersonal skills and the ability to work in a team environment.

• Infor M3 and/or other ERP systems experience

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

All your information will be kept confidential according to EEO guidelines.