OPS Data & Process Management Team Lead
- Full-time
- Travel: 0-10
- Organization: Red Bull Data Service GmbH
- Job type: Permanent
Company Description
Join us and spread your wings!
The OPS Reporting & Analytics department provides integrated reporting, planning, and analytics solutions for the entire Red Bull organisation to generate valuable business insights about the full supply chain.
Acting as a bridge between business and IT, the OPS Data & Process Development Team Lead ensures holistic data & reporting solutions based on strong alignment of content, processes and people. You are accountable for steering complex, cross-functional, data‑driven initiatives that shape the Operations reporting portfolio by translating business requirements into detailed technical concepts, creating and managing Business Scope Statements (BSS), and delivering high-quality outcomes that enable the Red Bull organisation to effectively manage the business and generate relevant insights in the area of OPS.
Strong management of projects and teams, as well as a solid understanding of core processes in the areas of Operations are essential to effectively drive conceptual discussions and find innovative solutions to tackle complex topics. You'll lead your team and partners in designing, implementing, and scaling solutions that enable fact-based, data-driven decision making at all levels of the organisation, including senior management.
Beyond your functional responsibilities, you lead and develop a team of experts. You'll provide clear direction, set and align priorities, and ensure your team can perform at its best. You coach team members in their professional growth, offer structured feedback, and foster an environment of trust, accountability, and continuous improvement.
Job Description
SYSTEM BASED CONCEPTS AND PROCESSES
Together with your team, you'll work on the development of new system solution designs by collecting, analysing and challenging business requirements. With your deep understanding of concepts, end to end processes and technical expertise, you provide an objective and holistic perspective to shape our processes and system landscape towards increased maturity levels. Focusing on data integration and efficiency you avoid isolated solutions and secure an end-to-end approach of all anticipated changes.
You'll act as a translator between business and IT, defining detailed requirements into system-based concepts, which can be used as basis for the technical implementation (BSS - Business Scope Statements). You are responsible for defining scope and independently structure these BSS, allocate work packages across the project team and ensure deliverables result in high quality requirements documentation. You’ll need to secure alignment with your management as well as with all cross-functional stakeholders on business and IT side.
PROJECT MANAGEMENT
Acting as business integration project manager you'll focus on delivering own projects with high complexity (i.e. scope, size, diverse stakeholders and/or high level of integration) and that carry a high level of ambiguity. Depending on the project’s complexity, urgency, and length, you'll define which project management approach and methodology to apply to achieve the project goals best.
You'll define, structure and manage a project plan and relevant work packages considering end-to-end process and data flow design. In alignment with our IT you’ll set up realistic project timelines considering resources and overall constraints. You'll track and document project progress and milestones in our project management tools, assign work packages, manage and coach project team members, ensure deadlines are met and monitor implementation budgets.
Mostly independently, you’ll ideate, structure, prepare and run workshops throughout the different project stages, where you’ll be expected to challenge the status quo, facilitate discussions, as well as continuously identify and manage various complex project and process dependencies.
You’ll set the right priorities and communicate pro-actively with all involved parties, identify bottlenecks, find alternatives to remove roadblocks and de-escalate conflicts. In alignment with our portfolio management team, you'll ensure reporting and when needed, escalation to our senior management.
TEAM LEADING
You'll manage a team of highly motivated & experienced internal and external professionals. Develop and coach the team for whatever lies ahead by understanding their strengths and growing their responsibilities accordingly. Based on the program roadmaps you plan the project assignments for your internal and external team members to ensure that the aligned roadmap targets will be reached. You set the targets for the team and supervise the execution. Foster a culture of collaboration and accountability. Providing coaching, mentoring and development opportunities.
TESTING, DOCUMENTATION & HANDOVER
You'll be responsible to ensure high quality and functional integration of all technical developments by ensuring detailed end-to-end solution testing by the project team. You'll ensure the seamless integration of all technical developments through detailed test planning and execution. This includes defining test plans, tracking progress, resolving bugs, and orchestrating user acceptance testing (UAT) with business stakeholders. After testing is complete, you will oversee the handover of finalised processes and system solutions to run phase, ensuring all internal documentation is accurate and comprehensive. As part of this process, you will, if applicable, lead the creation and delivery of training sessions and workshops for Global, End, and Key Users, equipping them with the knowledge and tools needed to adopt the new systems effectively. Additionally, you will develop and execute communication plans targeted at all user groups and stakeholders to support smooth system adoption.
CHANGE MANAGEMENT & CONTENT SUPPORT
You'll act as a trusted partner for subsidiaries and headquarters, leveraging your deep expertise in end-to-end processes, data integration, and cross-functional strategies to address challenges and optimise workflows. With your extensive knowledge of data flows and their integration across Operations, you will provide expert-level support for complex process and system-related issues.
Ensure data models and reporting solutions adhere to governance standards and support consistent decision-making across the organization, reviewing and coaching the Business Scopes Statements (BSSs) prepared by your team.
You will mentor colleagues, enhance their understanding of the bigger picture and guide them on achieving seamless end-to-end integration. Additionally, you will lead cross-functional discussions, taskforces, and change management initiatives designed to improve data quality, streamline processes, and enhance organisational efficiency. Your ability to challenge existing processes and drive impactful change will ensure continuous improvement and alignment with strategic business objectives.
Qualifications
7+ years of experience in coordinating/managing cross-functional data related projects in Supply Chain, Logistics and/or
Operations management or Controlling. With 2+ years of people management experience.
Profound business knowledge of reporting and dashboarding applications – SAP BI, SAP Analytics Cloud. End-user knowledge of the following source applications – SAP ERP (MM/SD), SAP IBP, SAP TM.
Proficiency in Microsoft Excel/PowerPoint.
Data analytics expertise, strong ability to understand data elements, sources, and relationships.
High attention to detail and excellent organisational skills.
Strong communication and presentation skills for internal and external stakeholders.
Team player, self-motivated, goal-oriented, flexible, and able to work under pressure in a fast-paced environment.
Additional Information
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2,986 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.
As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.