Who are we?

The racing world is not just exciting, it brings communities together across the state. Racing and Wagering Western Australia (RWWA) is at the centre of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA.

As well as controlling thoroughbred, harness and greyhound racing in Western Australia, RWWA operates the TAB which has more than 300 off-course retail outlets, a call centre and online betting services. Our motto is Better Your Bet because increasing profits through Western Australia’s own TAB means better returns for the local racing sector and state-wide communities.

Our business is unique, which means we can offer careers which are interesting, challenging and diverse. Our values are important to us so, to be successful, you’ll have to share them. We are honest, real and positive and we pride ourselves on achieving great outcomes for our customers. We work hard but have fun while we’re doing it.  Whatever your passion, our success is a team sport.

About the role 

This is a full-time permanent role, and you will be responsible for the daily coordination of all Retail Wagering Support matters and Raceday Control functions. 

Duties of the role include:

• Ensure the highest level of data integrity in a live real-time environment is maintained.
• Deliver precise and timely Raceday Information to the wagering network.
• Ensure all external deadlines are met in accordance with business requirements when dealing with media outlets, race clubs and the wagering network.
• Undertakes the updating of all information amendments relating to Raceday.
• Ensures all loading of future Raceday data is loaded in a timely manner.
• Load and update all required information for tote sport products.
• Ensure all jackpot and guaranteed minimum pool information is correctly loaded.

About you:

• Ability to interpret and apply RWWA legislation, policies and procedures.
• Knowledge of, and experience in, a ‘real-time’ on-line selling computer network system workplace would be beneficial.
• Ability to use initiative in the application of effective problem-solving skills.
• Sound experience with the Microsoft Office suite of products.
• Extensive experience in a customer helpdesk environment.
• Knowledge and understanding of the racing and wagering industry 

What are you waiting for?

Apply now with your CV and cover letter telling us why you’re the perfect fit for this opportunity.

For more information visit TABtouch Careers or contact us at [email protected]

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.

Additional benefits

• Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Personal learning and development budget
• Hybrid and flexible work arrangements
• 17.5% loading on Annual Leave
• Enjoy discounts on optical and Private Health Insurance
• The opportunity to participate in a variety of regular employee experience events and wellness initiatives.
• Generous maternity/paternity leave entitlements

At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.

We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.     

We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.