Retail Performance Manager

  • Full-time

Company Description

Who Are We?

The racing world is not just exciting, it brings communities together across the state. Racing and Wagering Western Australia (RWWA) is at the centre of this world and more than 24,000 people choose to join us in our quest to forge a sustainable future for racing in WA.

As well as controlling thoroughbred, harness and greyhound racing in Western Australia, RWWA operates the TAB which has more than 300 off-course retail outlets, a call centre and online betting services. Our motto is Better Your Bet because increasing profits through Western Australia’s own TAB means better returns for the local racing sector and state-wide communities.

What We Value

Our values underpin what we do each and every day:

  • Respect – we value and care for our people, embracing diversity and inclusion;
  • Accountability – we take ownership and build trust by delivering on our commitments;
  • Connection – we build relationships and work collaboratively;
  • Excellence – we have the courage to try new things and strive to be our best.

Job Description

About the role

Overseeing the Retail Business Partner team, this role is required to enhance brand representation and drive sales performance for our network of TAB retailers. In this newly created role you will be involved in analysing sales and performance data through enhanced customer experience, process improvements and fostering a culture of excellence within the Retail Business Partner team.

Qualifications

About You 

  • Proven experience in retail management or a related field.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Excellent communication and interpersonal skills.
  • Results-oriented mindset with a focus on meeting targets and objectives.
  • A commitment to continuous improvement and innovation.
  • Relationship-building skills and the ability to collaborate effectively with a diverse range of stakeholders.
  • Previous experience in a sales role leading a team (retail experience is preferred).
  • Experience in key accounts management.
  • Experience working with the wagering, racing or sports industry.
  • Well-developed computer literacy skills – Microsoft Office / Windows environment / Adobe Suite / Premiere Pro; and
  • Tertiary qualification in a relevant area or equivalent experience.

Additional Information

What are you waiting for?

Apply now with your CV and cover letter telling us why you’re the perfect fit for this opportunity.

For more information visit our website at Careers - Racing & Wagering WA (rwwa.com.au)or contact us at [email protected]

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.

Additional benefits

  • Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
  • Access to a world class L&D platform in Udemy Business 
  • Hybrid and flexible work arrangements
  • 17.5% loading on Annual Leave
  • Enjoy discounts on optical and Private Health Insurance
  • The opportunity to participate in a variety of regular employee experience events and wellness initiatives.
  • Generous maternity/paternity leave entitlements

At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.

We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.     

We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.

 

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