RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

This position works 2nd shift, Mon-Thu 5:00 PM - 3:30 AM

• Perform preventive/corrective maintenance on equipment and facility.
• Assist Operators with minor maintenance issues to consistently obtain the standard operating efficiency of the system and minimize safety, quality, and downtime risks.
• Ability to demonstrate the operation of and test the equipment and analyzing malfunctions to correct the problem.
• Intermediate troubleshooting skills, ability to resolve routine issues without additional support.
• Proficient in at least two areas of printing, bindery, or packaging machine maintenance.
• Ability to conduct rebuilds on equipment.
• Maintains records of repairs, calibrations, tests, and standard setting processes.
• Communicates equipment problems that are beyond their abilities to the support group.
• Accountability for following a process during purchasing usage and/or recording of consumables. Identify and evaluate improvement activities resulting in quantifiable increased results.
• Ability to train other technicians and assist Level 3 Maintenance Technicians (to include implementation of upgrades).

ADDITIONAL RESPONSIBILITIES

• Assist operators with minor maintenance issues as needed and replace broken or damaged items in a timely manner.
• Performs electrical and/or mechanical troubleshooting and repairs in response to equipment errors or failures.
• Make recommendations on repair strategies and priorities.
• Ability to review, interpret, and understand performance data that will enable them to identify and implement performance improvement activities.
• Lead and/or assist with local Engineering upgrades and projects.

EDUCATION

• High School Diploma or GED equivalent (required)
• Mechanical and/or Electronic courses (preferred)

EXPERIENCE

• Typically requires four to five years' experience or equivalent education.
• Strong mechanical reasoning skills and conscientiousness.
• Ability to work in a fast-paced environment under time constraints.
• Strong communication and problem-solving skills.
• Experience using Windows based PC applications.
• Experience with electronics and pneumatics.
• Intermediate electrical troubleshooting on AC / DC circuits with multi-meter.
• Basic root cause analysis skills should be demonstrated.
• Demonstrated ability to work with saws, drills, cutters, grinders, torches, welders, and other fabrication equipment as needed.

KNOWLEDGE/SKILLS/ABILITIES

• Maintaining compliance with changing OSHA regulations.
• Repair machines immediately, or prepare a work order due to the complexity of the work.
• Have working knowledge of lock out tag out and hot work permits procedures. Ability to understand and follow verbal and simple written instructions.

EQUIPMENT/SOFTWARE UTILIZED

• Powered industrial trucks, forklift, and pallet jack.
• Handheld Multi-meter for AC / DC electrical circuits.

COMMUNICATION AND CONTACTS

• Converses with equipment operators to ascertain whether mechanical or human error contributed to equipment failures.
• Requires continuous communication with Team Leaders and Managers to update status and align equipment priorities.
• Communication with suppliers, customers (internal and external), and corporate engineering is required.

DECISION MAKING

• Judgment and decision-making required on a daily basis concerning machine downtime and trouble-shooting.
• Demonstrate the ability to determine quality or safety failures from machine troubleshooting.

PHYSICAL DEMANDS / WORKING CONDITIONS 

• Ability to perform physical labor, prolonged walking, standing, lifting up to 40lbs. on a regular basis, stooping, bending and ladder climbing.
• Willingness to work a flexible schedule.
• Ability to work extended hours, weekends and holidays. 

The national pay range for this role is $25.00 - $27.00.

The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans