RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Responsible for machine operation and crew in a light industrial setting. Must manage machine team to ensure proper and safe operation of assigned
equipment. Responsible for quality, output, and meeting production goals. Additionally, fulfills the job duties of a Production Technician 1 and 2 as required.

KEY DUTIES/RESPONSIBILITIES
Production: Monitors performance of machine and personnel. Ensures that goals are being met and issues are communicated to Supervisor and/or
Production Technician 3 Lead. Completes all work assignments during production. Checking in material, Pocket set-ups, move material offline that is
no longer needed, and other assignments as necessary. Applies advanced troubleshooting skills and performs basic maintenance on assigned
machines that improve quality and performance. Assists crew members when needed. 40%
Crew Leadership/Training: Organizes crew activities and delegates assignments. Performs assigned duties. Trains and develops all crew members. 30%
Quality and Waste: Monitors product quality for correctness and report when errors occur. Monitors print and bundle quality. Make adjustments as
necessary to correct quality issues. Monitors product waste and take steps to reduce or eliminate spoilage and doubles. 15%
Communication/Record Keeping: Maintains accurate record keeping IE: safety audits, packages per hour, labor hours per thousand and other logs or
forms. Communicates personnel issues to the Supervisor or Production Technician 3 Lead. Informs other Operators/Supervisors of pertinent
information and communicates to other shifts as necessary. Other duties as assigned. 15%

EDUCATION
High School Diploma or GED (Preferred)

EXPERIENCE
3-5 Years related experience
Basic computer experience

KNOWLEDGE/SKILLS/ABILITIES
Ability to multi-task.
Demonstrates ability to line lead or crew lead for one (1) machine.
Ability to work in a fast-paced environment (varying upon equipment).
Attention to detail.
Effective communicator (share equipment knowledge, quality, and safety concerns).
Ability to troubleshoot machine problems.
Mathematical skills and advanced skills in production reports.
Basic computer skills, technical skills may vary based on the equipment.
Ability and knowledge to operate a pallet jack.
Strong knowledge and understanding of machine and manufacturing operations.
Ability to speak and communicate effectively utilizing the English language (preferred).

EQUIPMENT/SOFTWARE UTILIZED
Pallet jack
Machine specific software

COMMUNICATION AND CONTACTS
• Lead, coach and maintain open communication with other production team members.
• Participate in the Team Business Meetings.
DECISION MAKING
• Work prioritization to meet production commitments and goals.
• Machine staffing assignments.
• Machine processing speed.

OTHER
• Ability to work overtime, beyond regular schedule, to complete work assignments as
required.

The pay for this role is $19.00. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans