At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

About the Role

We are seeking a meticulous and proactive Analyst Operational Risk to join our Retail Banking team. This role is critical in ensuring operational excellence and regulatory compliance across our banking activities. You will play a key part in identifying process inefficiencies, mitigating risks, and embedding a culture of strong governance throughout the organization.

What You’ll Be Doing

• Identify and review processes within the Retail Banking Unit to uncover operational and regulatory gaps.

• Collaborate with business units to develop actionable plans with clear ownership and timelines to address identified risks.

• Recommend process improvements and control enhancements to strengthen operational resilience.

• Share insights and learnings across teams to foster a culture of continuous improvement.

• Support governance initiatives and help instill best practices across all sub-units.

• Assist in investigations of operational risk events, fraud incidents, and regulatory reviews.

• Map business processes to operating procedures and relevant regulatory requirements.

• Analyze system-generated and manually maintained data, ensuring alignment with documented processes.

• Identify and document discrepancies between data and process execution.

• Engage with units to understand task execution and highlight deviations from best practices.

• Review customer communications for compliance with CPF and regulatory guidelines.

• Evaluate internal MIS reports to identify gaps and opportunities for enhancement.

• Support RCSA control testing, KRI monitoring, and periodic risk reviews.

Skills

• Strong analytical and problem-solving skills.

• Familiarity with regulatory frameworks and risk management practices.

• Excellent communication and documentation abilities.

• Ability to work collaboratively across teams and influence stakeholders.

What We’re Looking For

Bachelor’s degree in Commerce, Finance, IT, Engineering, or a related field.

What’s In It For You

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.