We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.

Our people are the real jet stars!

• Lead cabin crew workforce strategy, transformation and governance across frontline operations
• Together we'll deliver smarter workforce planning, operational excellence and an exceptional crew experience
• Permanent, full-time role based at our Docklands office

Love travel and passionate about all things aviation? You’re in the right place. At Jetstar, you get to takeoff at work, and in life. As a team, we’re lucky we get to do both for a living – and we want you to be part of where we go next. Helping our teammates soar is what we’re all about. And with a new fleet of state-of-the-art aircraft, plus new routes being added, the sky’s the limit.

Takeoff with your next opportunity

As the Workforce Strategy & Planning Manager, you'll lead workforce strategy, governance, business improvement and operational transformation initiatives across Jetstar's Cabin Crew operation. Reporting to the Cabin Crew - Senior Manager - Commercial, Strategy and Planning, you'll play a critical role in ensuring workforce capability, capacity, systems and processes support the flying schedule safely and efficiently, while improving crew experience, compliance and business outcomes. Working closely with leaders across Workforce Planning, Crewing, Payroll, People and Finance, you'll influence key decisions that shape the future of our workforce and support sustainable operational performance.

This is a unique opportunity to combine workforce strategy, industrial and payroll governance, commercial decision-making and large-scale transformation in a highly visible role with broad stakeholder exposure across the business

We’re searching for someone who:

• Has experience in workforce planning, workforce strategy, operational transformation, business improvement or a related discipline.
• Demonstrates strong analytical capability and can translate workforce data and insights into strategic recommendations and practical outcomes.
• Has experience leading complex cross-functional projects, change initiatives and operational improvement programs from concept through to implementation.
• Brings knowledge of Enterprise Agreements, workforce governance, payroll processes, industrial relations or workforce compliance frameworks.
• Can build credibility and influence across senior leaders, operational stakeholders, frontline teams and union representatives.
• Thrives in complex operational environments and can balance operational demand, employee experience, compliance obligations and commercial outcomes.
• Has strong leadership capability and fosters a positive, high performing team culture.
• Brings experience within aviation, transport, operational or large frontline workforce environments

Your life at Jetstar is unlike any other:

• Takeoff professionally: Dip your toes into something new. Stopover in another role. Move up quicker. At Jetstar, you’ve got the opportunities to grow and elevate your career.
• Standby for adventure: Your partner. Your kids. You can all takeoff more and enjoy our famous Jetstar discount across the Qantas Group and our partner network.
• Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.

There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of.  We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly.  We welcome applications from anyone who wants to takeoff with us.  If you have support or access requirements, just reach out and let us know what you need.

We can’t wait to hear from you. Apply by Thursday, 15 October 2026.

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.