Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Challenge yourself to lead the commercial partnerships that support one of Qantas' largest frontline workforces
• Together, we'll deliver better supplier outcomes, stronger performance and meaningful operational impact
• 12 month secondment opportunity, based at our Mascot Campus in Sydney

At Qantas, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry. We confidently explore what’s possible and we’re always looking for opportunities to improve.

Cabin Crew is the largest operational workforce within Qantas, with approximately 7,000 employees supporting our domestic and international networks. We're seeking a commercially astute and highly influential leader to drive the strategy, performance and transformation of commercial arrangements that support this critical operation.

As the Senior Manager, Cabin Crew Commercial, you’ll lead the commercial management of key supplier relationships across accommodation, transportation and other operational services that support our Cabin Crew workforce. You'll be responsible for driving contract performance, delivering commercial outcomes, ensuring suppliers are held accountable to agreed standards and identifying opportunities to improve service, efficiency and value. This role sits at the intersection of commercial strategy, supplier performance, operational effectiveness and transformation, with responsibility for some of the most significant supplier relationships supporting Cabin Crew.

Success in this role requires more than commercial expertise. You'll need to quickly develop a deep understanding of how the Cabin Crew operation functions, identify the interdependencies that extend across the broader Group and navigate a complex stakeholder environment to drive outcomes. As operational priorities shift, you'll be someone who can challenge the status quo, recognise when momentum is taking the business in the wrong direction and confidently influence stakeholders to pursue a better path.

You’ll have –

• Strong commercial acumen and proven negotiation capability
• Exceptional stakeholder management and proven ability to influence across all levels of an organisation
• Experience delivering change, transformation or operational improvement initiatives
• Strong project management and delivery capability
• The ability to interpret data, identify trends and translate insights into commercial recommendations
• Experience navigating ambiguity and overcoming roadblocks to achieve business outcomes
• A collaborative leadership style with a focus on accountability, partnership and execution
• A proactive, solutions-focused mindset and the ability to navigate competing priorities to deliver results
• Experience within travel, hospitality, transport or other large-scale service environments will be advantageous however not necessary

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

If you’re up for achieving the impossible, register your interest and we’ll be in touch.

Applications close: 11:59pm on Sunday, 30th August.