• Lead the development, implementation and continuous improvement of direct marketing plans
• Redesign business practices to deliver campaigns with a positive ROI
• Permanent, full-time role based at Mascot Head Office.

Qantas has always been dedicated to going above and beyond for their customers – both in the air, and on the ground and at Qantas Loyalty; we’re a huge part of that commitment. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most.

As the Manager, Marketing - Campaign Production you will be responsible for the go-to-market best practice, management, execution and iteration of Loyalty’s direct marketing activity. This role requires a high-level understanding of the business goals for Qantas Loyalty and a deep understanding of how to drive maximum engagement and performance through email, SMS and on site/in app activation.

You will manage a team of highly skilled, professional marketers and requires effective coaching and development skills.

What You’ll Bring:

• 7+ Years’ experience demonstrated direct/digital marketing experience
• Tertiary qualifications in a marketing or business related field
• A proven ability to identify and execute marketing opportunities
• Extensive experience in managing marketing campaigns, end to end, preferably within a data driven context
• Strong understanding of campaign reporting and analysis techniques, as well as ROI measurement techniques
• Commitment to change and continuous improvement with the ability to influence positive outcomes at a senior level
• Thorough knowledge of the consumer loyalty and partner marketing across a wide range of industries.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story – apply today!

Applications Close: Midnight Sunday 26th July 2026

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.