• Exciting opportunity to manage the campaign strategy, planning and delivery of Hotels, Holidays and our Member Marketing campaigns for the Loyalty business
• A foundational new role in our recently formed Centre of Excellence, working alongside the Marketing Planning/Partnerships and Campaign Production departments.
• 12-month fixed-term role based at our Corporate Campus in Mascot

Working in Qantas Loyalty is exciting and fast moving. We love what we do and look forward to what we might create for the future. Being part of a business that’s constantly changing challenges us to think and move on our feet quickly. Our agile way of working enables us to be responsive to business requirements and helps us to deliver exceptional outcomes. By taking the time to recognise and reward our members, we build stronger relationships with the people who matter most. 

As a Marketing Manager within our Campaign Management team, you will be responsible for best in class marketing by managing the execution of the Loyalty Marketing calendar across our travel portfolio including Qantas Hotels & Holidays and the broader Qantas Frequent Flyer program. This critical role will help design the campaign strategy and lead the execution, coordinating with multi-functional teams to deliver exceptional campaigns that have channel, creative and audience impact. The role will provide coaching and guidance to coordinators and graduates and play an important role to foster a high-performance culture to build deep campaign management expertise. You will drive impactful campaigns that engage members and consistently exceed targets. The role will also oversee and manage campaign budgets and related marketing costs to guarantee all activities are delivered within target. 

This role will be responsible for the execution and delivery of the integrated campaigns, including creative development, project planning, media planning and stakeholder management. The ideal candidate has extensive experience translating marketing strategy into high-impact, creatively excellent, through-the-line campaigns. Beyond execution, they will manage marketing activity  end-to-end, driving projects past delivery into optimisation and scaling. By leveraging data and research, they will continuously elevate the work to deliver meaningful, measurable outcomes for Qantas Loyalty. 

You’ll have:

• Tertiary qualifications in Marketing, Communications or a related discipline.
• 5+ years’ experience in either marketing or advertising account service, with the ability to critically review marketing collateral to determine alignment to strategy, fit with brand and to ensure they are compliant.
• Sound understanding and background within Travel or Loyalty programs preferred.
• A passion for creativity and ability to design innovative marketing solutions that drive business outcomes.
• Ability to work at a fast pace while maintaining attention to detail.
• Sound understanding of campaign reporting and analysis techniques.
• Analytical mind set and exposure to working with data analytics, data segmentation and reporting highly beneficial
• Demonstrated experience in dealing with internal commercial and product stakeholders, and external clients/agencies/partners.
• Experience in dealing with Legal and in understanding and communicating legal and commercial constraints to partners.
• Excellent interpersonal and communication skills, both written and verbal, with the ability to effectively liaise with Qantas management, and senior executive levels of external partners.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including the option to purchase additional paid leave for eligible employees.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story – apply today!

Applications Close: Midnight Sunday 26th July 2026

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.