At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.

We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

As an Operation Manager, you’ll be reporting to Global Operations Director and working as part of our China Operation team. You will be managing a perimeter of nearly 800 people covering our global Inspections Operations Process, from order reception to report submission. Your role in this will be to:

• Leading a team of nearly 800 people, including different on-site branch managers, team leaders and back-office functions in China region.

•Ensuring high performance of Inspections Operations, focusing on Productivity, Reactivity and Innovation.

•Monitoring business KPIs and cost control.

•Engage and grow a team of high potentials talents within your perimeter, to anticipate internal growth and new businesses’ integration.

•Overseeing all aspects of Operations Excellence: from client claims and supplier relations to regulatory compliance and back-office processes supervision.

•Delivering the highest standard of services quality while enhancing cost optimization measures to meet within budget.

As an Operation Manager, you’ll be reporting to Global Operations Director and working as part of our China Operation team. You will be managing a perimeter of nearly 800 people covering our global Inspections Operations Process, from order reception to report submission. Your role in this will be to:

• Leading a team of nearly 800 people, including different on-site branch managers, team leaders and back-office functions in China region.

•Ensuring high performance of Inspections Operations, focusing on Productivity, Reactivity and Innovation.

•Monitoring business KPIs and cost control.

•Engage and grow a team of high potentials talents within your perimeter, to anticipate internal growth and new businesses’ integration.

•Overseeing all aspects of Operations Excellence: from client claims and supplier relations to regulatory compliance and back-office processes supervision.

•Delivering the highest standard of services quality while enhancing cost optimization measures to meet within budget.

First of all, we want someone who:

• A degree in engineering, Supply Chain, Business, or any related Education background.

• 2-3Years of industry related experience related to global Retail, Quality Management, Manufacturing and in a role strongly exposed to performance management.

• Excellent communication skills and ability to connect with professionals at all levels within the organization.    

• A strong work ethic of discretion and professionalism.

• Fluency in English.

If you’ve got the above covered, you‘re definitely on the right track! And if you want to REALLY excel in this job, you will also have:

• A successful track record in managing a sizeable team with ambitious performance goals.

• A solution-oriented mindset and strong capabilities to think out of the box.

• Solid command of P&L management as well as cost optimization measures.

• Well versed / very comfortable data analytics, xls, etc.