At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.

We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

Job Brief:

In this key role, you will be responsible for providing essential support to the manager by coordinating audits and assisting the coordination team in finding qualified auditors and tracking customer orders. You will play a crucial role in the organization and smooth execution of audits while serving as a point of contact when needed.

Duties & Responsibilities:

• Audit Coordination: In collaboration with the audit coordination team, you will ensure the successful implementation of the audit schedule in the EMEA zone, in line with our client’s timelines and requirements and report the progress of audits to your manager. You will take over for coordinators in case of absence.
• Customer Dashboard Tracking: You will ensure the updating of customer order progress dashboards. You will liaise with the sales teams to resolve coordination issues and ensure that all stakeholders are informed of any potential delays or changes in the schedule.
• Support: You will assist the audit manager in tracking customer requests and participate in client meetings. You will also support the audit manager in certain projects and administrative tasks.
• Suppliers’ relationship management from operation set-up (supplier onboarding and engagement) to actual service scheduling.
• Resource planning and allocation according to service types, inspectors and auditors’ expertise, transport cost optimization.
• Ensure some daily operational support to our auditors and to the suppliers.

• Bachelor's degree or equivalent
• Italian spoken language will be an advantage for this position.
• Excellent command of French and English, both oral and written.
• Good knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Outlook) for managing dashboards and professional communication.
• Precision and determination in task execution.
• Ability to work independently and manage priorities in a dynamic environment.
• Excellent communication and interpersonal skills to collaborate effectively with team members and external stakeholders.
• Organized, proactive and versatile.
• Precision and determination in task execution.
• Ability to work independently and manage priorities in a dynamic environment.