Publicis Media helps clients drive sustainable business growth by harnessing the modern media landscape to drive one-to-one consumer connections at scale. Publicis Media UK is made up of 2000 people working across market-leading media agencies including Zenith, Starcom and Spark Foundry as well as specialist practices Publicis Media Exchange (PMX), Performics, Publicis Sport & Entertainment, Publicis Media Content and NextTECHnow. Together they combine deep expertise in media investment, strategy, insights and analytics, data and technology, commerce, performance marketing and content. Publicis Media is part of Publicis Groupe and is present in more than 100 countries with over 23,500 employees worldwide.

Our Commitment
Publicis Media is committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups.  We are committed to equality of opportunity and welcome applications from individuals, regardless of their background.

As Operations Associate Director, you will be responsible for delivering operational excellence. You’ll be expected to identify and drive efficiencies by evolving and streamlining processes through automation, simplification, deduplication and standardisation.

You will need to understand key business issues and find solutions to overcome them and be able to rationalise your decisions. Change management can be challenging to roll out, so it’s imperative to build and maintain strong internal relationships across multiple teams and departments.

A key part of the role is to monitor the output of the Operations team who perform all financial administrative tasks relating to approval, booking, reconciliation, invoicing and reporting of campaigns across all media. Leadership of the 7 team members is critical, and you’ll be required to manage their development, training and motivation.

Responsibilities

•Ensure all output from the team is completed accurately and within deadline

•Prioritisation of tasks based on efficiency, / monetary savings and criticality to the business

•Meeting with systems providers and 3rd parties to keep up to date with latest tools and developments that can help streamline / automate processes

•Develop KPIs to measure success and monitor targets to report back to Senior Management team

•Recognise and foresee potential workflow issues and either resolve or manage expectations with key stakeholders

•Proactively interrogate processes and procedures to identify where improvements can be made

To be successful in this role you will need:

Requirements

•Excellent knowledge of MediaOcean applications, especially Prisma

•Experience in developing and executing workflow processes

•An entrepreneurial mindset with outstanding organisational and leadership skills

•Strong, structured communicator bringing energy, determination and proactivity

•A drive to execute new ideas and be at the forefront of new industry developments

•Critical thinker and problem-solver

•Excellent understanding of the end-to-end process of booking and reconciliation of all paid media channels

•Ability to translate complex messages in a straightforward and simple manner

•Adept at interpreting data and identifying themes and inconsistencies

•Understanding of taxonomy structures and dictionaries

Publicis Media has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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