Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world’s largest communications groups. With 103,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. 

In 2014, Publicis acquired Sapient, which hailed the start of a profound transformation. The 2019 acquisition of Epsilon bolstered this transformation by driving our data-led offering to new heights. Our country-led model, known as the “Power of One”, gathers all the Groupe’s capabilities under one roof, putting clients at the core of the organisation. It is with the “Power of One” mantra at its heart that our global teams operate.  

Step into an exciting opportunity as a Client Solutions Manager with Publicis Groupe. This role focuses on managing and implementing Publicis’ cutting-edge Growth OS Tool, empowering agency teams across the globe to streamline their processes. You will oversee the transition to the platform's new version and work closely with internal teams to ensure a smooth onboarding experience. This position offers high visibility as it will be supporting across major global initiatives for 2025, collaborating with top media talent and agency partners.

Key Responsibilities:

• Oversee the deployment and transition of the Growth OS Tool across internal teams.
• Manage the process of mapping and transitioning to the latest version of the tool.
• Focus on developing and rolling out customisation of the tools for high-priority clients and accelerate adoption.
• Lead onboarding and training for Publicis teams on platform capabilities.
• Act as the point of contact for troubleshooting and major issue resolution.
• Work closely with the client teams, overseeing platform usage for campaign planning and activation.

Hiring Criteria:

• Experience in roles such as Project Manager, Media Planning, Global Client Management, or Local Market Management.
• Strong communication skills and comfort working with specific user cases.
• Familiarity with the media landscape and emerging digital trends.
• Ability to learn fast, adapt processes, and deliver effective solutions.
• Experience with platform integration, process design, and customizing solutions for clients.
• Strong skills in merging existing processes with platform functionalities.

Join us and take part in a transformative role with global visibility and high impact.

In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

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