At Publicis Groupe, we are looking for a Employee Operations Specialist fluent in English fluent in English to join our production Hub at Publicis Global Delivery, our talent powerhouse, the global interconnected network that provide offshore & nearshore solutions for our partners - sister companies´ business worldwide. 🌍

We are a never sleeps machine of creation that continuously grows and mutates to become a more efficient and collaborative system. A cross-media transformation agent, based in Argentina, Colombia, Costa Rica and Mexico, that provides centralized expertise of all Publicis Global Services' capabilities to enable consistent and standardized delivery across Media, Production, Commerce, Content, Data & Technology.

What you’ll do:

The EO Specialist will oversee different key employee journey moments, ensuring the correct procedure and necessary course of action for all employees across Costa Rica, Colombia, Argentina, Perú and México.

Reponsibilities

· Supports the execution and administration of the employee offboarding process cycle.

· Provides a timely follow-up for managers and directors on probation period of all new joiners to ensure proper documentation of performance evaluation.

· Manages the incoming reports of employee relations issues (performance management challenges, workplace conflicts, timely internal investigations, complaints and grievances, etc.) and provides conflict resolution.

· Acts as a consultant and advises managers and directors in best employee relations practices and strategies for managing issues and employee grievances.

· Administers any and all disciplinary measures while ensuring the adequate follow-up, set goals, and resolution between all parties envolved.

· Works closely and maintains efficent communication with Talent teams across the organization to ensure proper procedure of all tasks and responsibilities.

· Desired at least 3-4 years of previous employee relations experience.

· Great understanding of local labor laws in the LATAM region.

· Bachelor’s Degree in Business Administration, Psychology or similar careers.