When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

About the team

Our Automotive Practice is a fast-growing unit in Epsilon and we are on the lookout for talented individuals who always raise the bar by constantly challenging themselves and are experts in building customized solutions in the digital marketing space.

So, are you someone who wants to work with cutting-edge technology and deliver positive business results for global clients by addressing the changing demands of the automotive market? Then you could be exactly who we are looking for.

Apply today and be part of a creative, innovative and talented team that’s not afraid to push boundaries or take risks. You will get to see your ideas come to life in products that support more than 50% of the automotive dealers in US.

Summary

The position requires strong Automation knowledge to work on a complex automotive CRM platform.

The position’s purpose includes, but is not limited to: 

• Setup/configuration of the automation environment 
• Analysis and writing test cases of new and enhanced features for the CRM platform as per business requirements 
• Communication with Developers, product and production support teams etc. to deliver new or enhanced features and address issues/concerns 
• Testing and validation of features as per design provided 
• Supporting the production deployments and data validation

Responsibilities

• Collaborate with team to understand requirements and develop testcases.
• Participate in sprint planning and scrum ceremonies. 
• Execute test cases (manual or automated) and analyze results.
• Evaluate product code according to specifications.
• Report bugs and errors to development teams.
• Help troubleshoot issues.
• Conduct post-release/post implementation testing.
• Develop technical documentation to define the system components and functional areas of the application.
• Assist and help the team in developing feature and validating the feature during deployments. 
• Support Production Support team in triaging and diagnosing issues or bugs as reported. 
• Facilitate the design and implementation process for new products/projects, informing senior executive of alternatives. 
• Work with cross-functional teams during crisis to address and resolve complex incidents and problems in addition to assessment, analysis, and resolution of cross-functional issues. 

• Quality analyst with 3-6 years of experience required. 
• Excellent programming skills in Java and Selenium.
• Strong working knowledge of TestNG, API Test and SQL. 
• Good understanding of the Maven and Gradle tools. 
• Experience in analyzing and measuring performance using Jmeter.
• Knowledge in working with CI/CD pipeline.
• Basic knowledge on Cucumber, Cypress, Docker and Kubernetes.
• Proven analytical and problem-solving abilities with ability to anticipate and avoid problems. 
• Experience in application monitoring and support of production applications with distributed teams. 
• Ability to define and implement migration strategies from legacy systems to new architecture and technologies. 
• Ability to work well within a team environment that includes geographically distributed team members. 
• Ability to work within tight deadlines and effectively prioritize and execute tasks in a high-pressure environment. 
• Strong communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences. 
• Experience with writing detailed technical specifications for developers; design, validate and execute software test plans. 

Preferred qualifications 

Educational

• BTech/BE Computer Science or equivalent

Technical 

• Working knowledge of Java and Selenium and experience in automotive marketing and/or CRM applications preferred. 
• Experience with TestNG, API Test and Gradle/Maven is preferred.
• Experience with Jmeter, SQL and GIT is preferred.

Non-Technical 

• Good Analytical and problem-solving skills. 
• Ability to diagnose and troubleshoot problems quickly to maintain operational stability. 
• Motivated to learn new applications and domain. 
• Possess appetite for learning through exploration and reverse engineering. 
• Strong time management skills. 
• Ability to take full ownership of tasks and projects.

Behavioral Attributes 

• Team player with excellent interpersonal skills. 
• Good verbal and written communication. 
• Possess Can-Do attitude to overcome any kind of challenges