Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Summary:

The Global Client Risk Office (GCRO) works across Publicis Sapient to manage risks, providing visibility, identification, prevention, mitigation, and resolution. We support business teams throughout the engagement lifecycle by enabling our people to use measured risk to make informed decisions and fuel business growth. Additionally, we support internal teams with compliance-related projects and management of internal risks.

GCRO is looking for a Risk Manager to join our growing team. You’ll need good stakeholder management skills to build relationships with the business and internal teams and use your attention to detail and logic to analyse information to help identify risks and determine strategies for mitigation and prevention in the future. We are on a mission to bring our team to the next level, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

This position involves working closely with account team leadership, legal, finance, project management and a variety of other teams at Publicis Sapient. The most typical project roles will consist of leading sub-tracks of work as part of a larger project and supporting senior GCRO leadership in the execution of day-to-day activities. This person should be highly organised, flexible, adapt quickly to change, and thrive in a fast-paced organisation.

Responsibilities:

• Responsible for running risk management process for specific portfolio (vertical/region)
• Follow up with account teams to ensure risks are in the Risk Management Platform, are updated and escalated where necessary
• Follow up with various stakeholders as required to help mitigate risks
• Follow up with new delivery projects/accounts to onboard onto Risk Management Platform
• Review financials for accounts & projects to track erosions and other financial risks
• Collaborate with different internal teams to identify, escalate and help mitigate different categories of risks  
• Analyse & summarise risk trends, identify and highlight common themes & create presentations for senior stakeholders
• Provide inputs to the Risk Management Platform (Salesforce CRM) reporting team as well as Business Analysts for dashboards, enhancement of Sentry functionality and auto creation of risks
• Participate & contribute in Leadership Risk calls
• Responsible to manage target risk coverage as per Risk Management OKRs
• Develop and implement strategies necessary for minimising risk across the company
• Generate correspondence, reports, and presentations to effectively communicate findings and recommended solutions
• Research a variety of topics and synthesise information from different data sources to explore issues and predict trends
• Complete assigned tasks and responsibilities within designated timelines through effective use of internal status meetings and personal time management/prioritisation skills 
• Effectively communicate and provide status against project objectives and success criteria
• Develop relationships with appropriate client and internal stakeholders
• Assist with initiatives, as required

Your Skills & Experience:

• At least 7 years of work experience overall with 3+ years in project management or risk management
• Ability to identify and resolve risk & issues, develop detailed work plans and specifications, and run team meetings
• Ability to solve and troubleshoot problems with keen instincts and attention to detail
• Strong interpersonal, analytical, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
• Strong verbal and written communication skills as well as people management skills to communicate effectively and manage senior stakeholders across various functions, regions and cultures
• Ability to view Risk Management holistically. Should not only understand defined risks, but ask incisive questions and advise teams (where required) to bring out potential risks
• Should be committed for the long term (at least 2 years or more)

Education:

• Bachelor's Degree required

What’s in it for you?

• We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension
• We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle
• Our beautiful Turnmill office is open
• You can meet over a complimentary barista-made coffee and our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more
• We are proud to actively invest in your learning through various learning platforms
• Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts

As part of our dedication to the diversity of our workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.