We're a new kind of agency, built from the largest pure play CRM agency in North America and the industry-leading capabilities of Epsilon Agency to mine our data for the human insights that drive growth for our clients. At Hawkeye Agency, we believe that in order to win, and for our clients to win, data has to be at the core of how we make decisions, how we make the work, and how we go to market.

We call this approach "experience orchestration" — that is, providing a customer the best next experience, across all channels and all moments of their journey, in a way that addresses their needs and our clients’ business goals.

Please note that while each posting requires a geographical location, Hawkeye has offices in 12 U.S. cities (including San Francisco, Chicago, Dallas and NYC) and 4 offices globally (Toronto, London, Dublin, Bangalore). We call it “Hybrid at Hawkeye” – we firmly believe in empowering our Hawks to live their lives where and how they see fit, and this role will align to the candidate’s closest office. Our flexible geographic work environment enables our organization to be agile, move at the speed of culture and build Connections Designed to Matter®.
 
We’re Hawkeye, a one-of-a-kind human experience agency…. 

The Sr. Project Manager is a hands-on position. This role is responsible for the day to day management of a multiple active clients. The Sr. Project Manager creates project plans and tracks and drives progress towards the delivery objectives established mutually with the client in the SOW, while ensuring that delivery best practices are employed. This position will also take a lead role in producing and managing client deliverables relative to our multi-channel marketing engagements. This role will be the key point of intersection across all internal teams to facilitate the workflow. The Sr. Project Manager will work closely with the Account team leads to ensure accurate and timely deliverables aligned with client needs. The Sr. Project Manager is expected to perform all job duties including the following:

Key Responsibilities:

• Create project plans and monitor overall project progress and delivery quality.
• Ability to work independently on fast paced client teams. 
• Facilitate good communication with the internal project team and with the client; ensure clear roles and responsibilities are set and understood by all core team members involved.
• Prepares well-organized, clear and concise communications.
• Actively prioritize team workload to ensure quality results are delivered on time within budget.
• Prepare and manage status documentation.
• Troubleshoot project issues and engage appropriate resources as needed.
• Appropriately escalate any significant issues to the correct and applicable management team as needed.
• Works closely with other business functions; collaboration and contributing ideas.
• Document and track project risks proactively and create mitigation plans for serious risks.
• Lead and coordinate change and issue management.
• Create and adhere to the project communication plan.
• Able to deviate from standard/established PM methodologies to accomplish dynamic project completion.
• Responsible for alerting Management of any significant client changes or barriers that impact budget and/or timelines.
• Understand financial reporting and process.
• Estimating staffing and scoping for projects, including retainers and contracts.
• Consistently strengthens and adds value to the client relationships.
• Manage team allocations and staffing needs.

• Bachelor’s degree or equivalent experience is required.
• 8+ years project management, agency experience preferred. Digital project management experience a plus. 
• Excellent written and verbal communication skills.
• Excellent working knowledge of Microsoft Project and Microsoft Office, PMP Certification a plus.
• Excellent negotiation, time-management and active listening skills.
• Detail-oriented, able to multi-task and prioritize activities.
• Self-starter with strong initiative.
• Ability to thrive in a highly matrixed environment while managing multiple priorities simultaneously.
• Able to function in, and successfully manage in a demanding environment.  

All your information will be kept confidential according to EEO guidelines.