Administration Clerk

  • Full-time
  • Weekly Hours / Programmed Activities: 37.5
  • Salary Band: Band 2
  • Staff Group: Administrative and Clerical
  • Contract Type: Temporary
  • Job Area: Admin and Corporate

Company Description

Our vision for Single Corporate Services  
Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care. 

This vacancy is part of the Single Corporate Services Division.

Why are we changing the way we deliver Corporate Services? 
Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme. 

The vision for our single corporate services is to:

  • Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.   
  • Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.  
  • Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.  
  • Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. 
  • Improve learning and development opportunities and sharing best practice, upskilling both Trusts.  
  • Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.  
  • Build resilience for individuals and our teams. 

The single corporate service is delivered across both organisation.  You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job Description

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only

Band : 2 £25,272 (effective from 1st April 2026)

Hours : Full time 37.5 hours per week (Mon - Fri)

Contract :  1 year fixed term (maternity cover)

We are looking for a friendly, organised and motivated Administration Clerk to join our Occupational Health & Wellbeing Department based at Queen Alexandra Hospital, Portsmouth. This post is for 12 months fixed term to cover maternity leave.

Occupational Health & Wellbeing plays a vital role in supporting the health, safety and wellbeing of Trust staff, as well as providing a high-quality service to external organisations. You will be joining a small, supportive administrative team that is central to ensuring the smooth and efficient running of the department across both NHS and commercial services.

This is a varied and rewarding administrative role, ideal for someone who enjoys working in a busy office environment, is highly organised, and takes pride in delivering excellent customer service. You will be the first point of contact for staff, visitors and external clients, communicating sensitively and professionally at all times while maintaining strict confidentiality.

The post holder will provide essential administrative support to the Occupational Health & Wellbeing team, helping to coordinate clinics, manage appointments, process correspondence, and ensure accurate data entry across several electronic systems. You will support both Trust staff and external companies, making this a diverse role with exposure to a wide range of stakeholders.

Key duties include:

  • Providing a comprehensive clerical and administrative service to the department

  • Booking and rebooking Occupational Health clinics and supporting the smooth running of clinic activity

  • Acting as the first point of contact for visitors, telephone calls and email enquiries

  • Managing correspondence, filing and maintaining electronic and manual records

  • Accurate and timely data entry onto systems such as OPAS, ESR and other Trust systems

  • Supporting departmental projects, meetings and general office functions

  • Raising purchase orders and supporting effective cost management

  • Working flexibly as part of a small team to ensure service continuity

You will need good IT skills, excellent communication and organisational abilities, and a strong commitment to confidentiality and customer service. The ability to prioritise your workload, work independently, and remain calm under pressure is essential.

In return, we offer the opportunity to work within a supportive and experienced team, contributing to a service that makes a real difference to staff wellbeing across the Trust and beyond.

For more information please see full Job Description

Qualifications

  • IT skills to NVQ Level 2 or relevant equivalent
  • Educated to GCSE / O Level standard or equivalent, including English Language

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.   

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

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