Patient Safety Facilitator (PHU)

  • Full-time
  • Weekly Hours / Programmed Activities: 37.5
  • Salary Band: Band 6
  • Staff Group: Administrative and Clerical
  • Contract Type: Permanent
  • Job Area: Admin and Corporate

Company Description

Our vision for Single Corporate Services

Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.

This vacancy is part of the Single Corporate Services Division.

Why are we changing the way we deliver Corporate Services?

Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme

The vision for our single corporate services is to:

• Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.

• Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.

• Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.

• Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.

• Improve learning and development opportunities and sharing best practice, upskilling both Trusts.

• Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.

• Build resilience for individuals and our teams.

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally

Job Description

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only

Band : 6 £39,959 - £48,117 (Pay Scale effective from 01 April 2026)

Hours : Full Time 37.5 per week

Contract : Permanent

An exciting opportunity has arisen to join the Single Corporate Services – Quality, Safety and Patient Experience Team as a Patient Safety Facilitator.

This role is a designated site‑based post at Portsmouth Hospitals University NHS Trust (PHU), while forming part of a wider Single Corporate Service that delivers patient safety support across Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust. Occasional travel between sites may be required in line with service needs.

As a Patient Safety Facilitator, you will be a core member of the patient safety team, supporting the delivery of national and local patient safety priorities, including the Patient Safety Incident Response Framework (PSIRF). You will work collaboratively with clinical and corporate teams to support effective incident management, facilitate learning responses, and promote a just and open safety culture. In addition, you will provide high‑quality, confidential executive PA support to the Associate Director of Quality & Governance, ensuring the effective organisation and coordination of their daily schedule, priorities, and key workstreams.

The role reports to the Head of Patient Safety and is accountable to the Deputy Chief Nurse (Group).

Key Responsibilities

  • Support the delivery of the Trust’s patient safety agenda, including PSIRF and associated learning responses.
  • Provide high‑quality, confidential executive PA support to the Associate Director of Quality & Governance, ensuring efficient organisation and coordination of their daily schedule, priorities and workstreams.
  • Facilitate the effective management, review and investigation of patient safety incidents, ensuring learning is identified and shared.
  • Provide advice and guidance to clinical and corporate teams involved in incident reviews and learning responses.
  • Support and coordinate Patient Safety Incident Review Group and Learning Response Approval Group meetings, including agendas, papers and minutes.
  • Ensure timely and accurate reporting of relevant incidents on StEIS and other required systems.
  • Analyse patient safety themes and trends and support the dissemination of lessons learned through bulletins, newsletters and intranet content.
  • Promote an open, honest and just culture, supporting patients, families and staff involved in incidents in line with Duty of Candour.
  • Contribute to patient safety training and capability building across the organisation.
  • Support Trust‑wide audits, policy implementation and quality improvement initiatives related to patient safety.
  • Maintain compliance with information governance, confidentiality and data protection requirements.
  • Work collaboratively with regulators, commissioners, and other partners including NHS England, ICB, and the CQC.

About You

We are looking for a motivated and committed individual with experience in governance, quality or patient safety within a healthcare environment. You will be confident working autonomously, managing complex information and engaging effectively with a wide range of stakeholders.

You will demonstrate:

  • Strong written and verbal communication skills, including the ability to handle sensitive and complex information.
  • Excellent organisational and analytical skills, with attention to detail.
  • The ability to build effective working relationships with clinical and non‑clinical teams.
  • A proactive approach to learning, improvement and patient safety.
  • A commitment to Trust values and continuous professional development.

Please see attached Job Description.  Please submit a covering letter and CV with your application

Qualifications

Qualifications

Essential qualifications:

  • At least 2 years’ experience in a governance, compliance or patient safety–related role within a healthcare setting.
  • Evidence of continued professional development.
  • Completion of Level 1 and Level 2 National Patient Safety Syllabus (or willingness to complete).

Desirable:

  • Knowledge or experience of Datix and/or StEIS reporting systems.
  • Previous managerial or supervisory experience.
  • Training in safety science or systems thinking.
  • Experience of working in NHS regulatory compliance.

Additional Information

Why Join Us?

You’ll be joining a forward-thinking, collaborative team working across two innovative NHS Trusts. We are committed to professional development, inclusive leadership, and fostering a culture of learning and excellence. You’ll have the opportunity to influence at a senior level and shape the future of quality governance across both organisations.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

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