Head Receptionist / TCO

  • Full-time
  • Contract Type: Permanent
  • PortmanDentex Location: Chigwell - Smile Design By Ash
  • Vacancy Type: Receptionist
  • Department: Practices - South
  • Compensation: GBP 30000 - GBP 33000 - yearly

Job Description

A warm welcome can change the way someone feels about visiting the dentist.
Are you an experienced Receptionist looking to take the next step in your career?
Or perhaps you already have experience managing a reception team and are looking for a new challenge?
If so, we have an exciting opportunity to join our welcoming team at Smile Design By Ash in as our new Head Receptionist & Treatment Coordinator. Read on to find out more!

  • Full-time hours available, 42 hours per week over 5 days
  • Annual Salary £33000 per annum 
  • Typical shifts are Monday to Friday including one late night per week 
  • Free parking available 
  • Close-knit, established team, delivering dental care for the best patients in Chigwell!

About you

We’d love to receive your application if you have the following skills and experience:

  • Previous Reception experience, ideally within a dental or healthcare setting
  • Experience managing, supporting or leading a small reception team, ensuring the smooth running of day-to-day operations
  • A positive attitude, with excellent organisational and leadership skills
  • Great communication skills, with a passion for delivering outstanding service and building strong relationships with colleagues and patients
  • Confident discussing treatment options, supporting patients through their treatment journey and helping them make informed decisions
  • Experience coordinating treatment plans, following up patient enquiries and supporting the growth of the practice
  • A proactive approach, with the ability to lead by example and create a welcoming, positive environment for both patients and colleague  

What do you get in return? 

In addition to our competitive hourly rate, our benefits package also includes: 

Additional Reward: bonus scheme based on practice performance 

  • Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme 

  • Extra Leave: Birthday off plus additional days for special occasions 

  • Family Support: Enhanced maternity/paternity leave 

  • Financial Security: Life assurance and pension scheme 

Who are we? 

PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices and people. 

Application process 

When you click apply, we’ll just need your CV and contact details, along with the answer to four quick questions and your application will be complete! You’ll get a response as quickly as we can, whatever the outcome of your application. 

Ready to join us? Click apply to take the next step in your career. 

#LI-KF1 

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

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