About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s POP (Playtech Open Platform) Team is looking for a proactive Product Operations Engineer with strong troubleshooting and investigation skills.

Your influential mission. You will...

• Participate in release management flow: applications setup, update, configuration changes
• Handle production problems and incidents
• Process internal and external customers' requests and issues
• Handle production system monitoring (alerting, dashboards)
• Ensure services SLO meets target
• Participate in 24×7 shift on-call rotation for critical production issues handling

Components for success. You...

• Have 2+ years of experience in L2 production application support
• Possess good Linux knowledge and hands‑on experience
• Have Kubernetes basics
• Understand network communications and protocols, including HTTP(S), WebSocket, TCP/IP, DNS, firewalls, and load balancing
• Bring strong troubleshooting and investigation skills
• Understand monitoring principles, alerting, performance, and healthiness metrics
• Have hands‑on experience with visualization tools, such as Kibana and Grafana
• Have experience using CI/CD tools and processes, including Git, Jenkins, and Argo CD
• Possess intermediate English proficiency or higher

You'll get extra points for...

• Prometheus monitoring system experience
• MongoDB support experience
• Experience of Terraform usage
• Programming/scripting on one of programming languages

Thrive in a culture that values...

• Possibility to work with a product company
• Personalised professional growth
• Warm and friendly attitude to every specialist
• Educational possibilities
• Competitive salary and benefits
• Medical insurance
• Fully-equipped cosy office space located in the city centre (Gulliver, “Palats Sportu” metro station)
• Paid vacation days, sick leaves and national holidays
• Corporate events and team buildings

POP (Playtech Open Platform) TEAM

Playtech Open Platform provides a unified network and API for communication with the Playtech infrastructure, enabling client-side implementation by independent developers. It is an adapter between systems, and it can deliver a more accessible and seamless integration between gaming provider services and operator systems.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.