Back Office Coordinator

  • Full-time

Company Description

About Playtech 

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulated markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging, and entertaining gaming experience. Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com 

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices. 

Job Description

Ready to level up your career?  

Playtech Managed Services is looking for an open-minded and proactive Back Office Coordinator with strong analytical skills.

Your influential mission. You will... 

  • Handle gaming platform configurations, backend systems, and technical implementations.
  • Analyse technical problems, identify root causes, and implement solutions across multiple systems.
  • Establish and maintain user accounts with appropriate system permissions and access levels.
  • Support new operator launches from initial setup through go-live, configuring critical systems, automations, and regulatory compliance components.
  • Work closely with CRM teams to execute marketing automation campaigns and support technical implementation of custom solutions for various stakeholders. 
  • Communicate daily with other teams in and outside the company.

Qualifications

Components for success. You... 

  • Are tech-savvy and want to develop in a dynamic environment.
  • Are fluent in English.
  • Have strong attention to detail and the ability to work independently and in a team.
  • Possess excellent analytical, communication, and interpersonal skills.
  • Like to solve problems and to multitask.
  • Good Computer literacy (MS Office).
  • Are fine with occasionally participating in extended coverage shifts to support global operations, currently once per week with flexible scheduling.

You'll get extra points for... 

  • Having previous experience in the Online Gambling industry.

Additional Information

PLAYTECH MANAGED SERVICES 
Established in 2007 in Sofia, Bulgaria, Playtech Management Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Managed Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves. 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. 

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