About Playtech 
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7,000 employees across 20 countries.

Playtech is the gambling industry's leading technology company delivering business intelligence driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online.

Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry's leading retail and online operators, land-based casino groups and government sponsored entities such as lotteries. Playtech directly owns and operates Snaitech, the leading sports betting and gaming company in online and retail in Italy.www.playtech.com

We are currently looking to recruit an enthusiastic Sales Operations Specialist to join our Sales team. You will need to have strong interpersonal skills alongside the ability to work with a wide range of people. You will be working closely with all aspects of the business, to include our Sales Team, Account Management Team, Legal, Product Leaders and Operations teams.

As a Sales Operations Specialist, you will be expected to work under the direction of the Sales Operations Manager and VP of Sales & Customer Development, to ensure the completion of tasks and monitor all Sales and Project processes.

The main duties and responsibilities in this role will include, but are not limited to: -

• Assist the Sales Operations Manager with tracking sales opportunities and their respective project life cycles, from inception to deployment/rollout and post-deployment.
• Providing sales support to the Sales Operations Manager and the B2B Commercial team for functions related to new business opportunities and pre-sales activities. This includes reporting of all commercial activity, monitoring strategic markets for changes in their landscape, etc.
• Commercial Team weekly ‘check ins’ to establish project priorities and new activity for monthly reporting· Participate in business meetings as well as functions.
• Support marketing efforts by providing client insights and in depth knowledge of the market in order to develop marketing communications.
• Routinely update and maintain operation guidelines for the Sales Operations team in order to ensure consistency and optimise efficiencies.
• Manage and supervise post-sale follow ups as well as gather post sale feedback from all merchants via various methods; e.g. surveys, email etc.
• Qualify prospective sales opportunities via established internal processes in order to provide the Sales team with this data.
• Updating and reporting of all commercial activity.
• Observing new activity in specific markets important to the business.
• Tracking the commercial contracts pipeline for the VP of Sales. Checking for any irregularities before the full sign off.
• Upkeep of tasks within our Sales CRM system.
• Production of Monthly sales reports and presentations. Collating information from different teams in a timely manner.

Essential skills/attributes 

• Sales Operations and/or assistant previous experience preferrable
• Eager to learn in order to fully understand Playtech products and our strategic partners’ needs.
• Naturally organised and able to manage multiple concurrent projects.
• Strong teamwork, persuasive/influencing, co-ordination, and planning skills.
• Unbending and able work to tight deadlines under pressure.
• Recent hands-on Operation/Sales/ Project Management experience.
• Knowledge of the best practices for sales/project management.
• Big picture thinking and vision.

Desirable skills

• Strong and consistent record of academic achievement or equivalent work experience.
• Knowledge of, or experience in, an Online Gaming environment or gaming product knowledge.
• Great collaborator. No agenda, collaborates effectively at all levels of the organization.
• Relentless curiosity, questions the status quo, continually asks “why”/”why not” and persistently digs deep into information sources available to them to find the answers.

Behavioural competencies

• Communicates effectively – Communicate credibly and effectively across a range of channels and audiences.
• Communicates complex messages – Overcomes resistance and secures support for projects through high impact communication.
• Collaborates – a team player. Working with others across the organisation to get things done.
• Drives Vision and purpose – Clearly articulates and shows personal commitment to our vision. Create milestones to rally support behind the vision.
• Business insight – a nose for business, use insight to impact commercial drivers. Competitive.

Job perks:

• Private comprehensive worldwide health and dental insurance,
• 20 vacation days + 12/13 bank holidays
• Complimentary breakfast, lunch, fruit, snacks, unlimited hot and cold drinks and more at our in-house canteen
• Many opportunities to socialise with your colleagues throughout the year, with many Company parties, events, team building activities, CSR initiatives and more!
• Free parking at Alcaidesa Car Park in La Linea de la Concepcion (for employees who reside in Spain outside of the La Linea area)
• A chance to level-up, with many learning and development opportunities available to all team members
• An investment in your mental and physical health, with a fully subsidised gym membership, as well as a free subscription to Headspace; the mindfulness meditation app.

We also offer a competitive salary, bonus scheme, pension program as well as a fantastic team culture. In addition, you'll get the opportunity to work in the gaming industry with one of the top teams in the sector. You'll get the chance to grow as a professional as well as the opportunity to invest in your educational growth. Playtech is an equal opportunities employer, and we welcome applications from all interested candidates. If you require any accommodations during the recruitment process, please reach out to [email protected]. Unless otherwise instructed, we will retain your details on file for 6 months in accordance with GDPR requirements.​​​​​​