Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a market leader in the gambling and financial trading industries with c.6,400 employees across 24 countries.
Playtech is the gambling industry's leading technology company delivering business intelligence driven gambling software, services, content and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. It is the pioneer of omni-channel gambling technology through its integrated platform technology, Playtech ONE. Playtech ONE delivers data driven marketing expertise, single wallet functionality, CRM and responsible gambling solutions across one single platform across product verticals and across retail and online.

Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry's leading retail and online operators, land-based casino groups and government sponsored entities such as lotteries. Playtech directly owns and operates Snaitech, the leading sports betting and gaming company in online and retail in Italy. 
Playtech's Financials Division, Finalto, is a technology leader in the CFD and financial trading industry and operates both on a B2B and B2C basis. www.playtech.com

Reporting to the COO, B2C , we are looking for a Head of Casino to join as a key member of our B2C team. Responsibilities include full ownership of the casino product; development, optimization and day-to-day management of the casino products in line with brand strategy and objectives; optimizing for commercial performance, especially maximizing revenues.
This is a challenging, fun and rewarding position in an dynamic environment, with ample opportunity to develop technical and leadership abilities.
Your duties and responsibilities will include: 
 

• Oversee daily operations of the Casino including content and promotions ensuring a best in class consumer offering.
• Contributes to and Implements the Casino business strategy and budget, ensuring that our product attracts, engages and retains customers while achieving budgetary goals. Maintain an events, programs and promotions calendar for the Casino, coordinates with Marketing and Player Development. Ensure that all Casino content, promotions, betting events, and betting odds are presented and merchandized as expected.
• Develop a deep understanding of the 3rd party platform and identify areas where we can improve our offering within the technical constraints. Advocate for new features and changes to existing features that will help to drive revenue and improve the experience for Casino players.
• Coordinate with Casino Operations, Player Development, Marketing, Fraud and Risk on Casino operations, ensuring the Casino operates with integrity, best in class service and functions as part of the overall Resorts guest experience.
• Produce daily, monthly, quarterly, annual and ad-hoc performance analysis on Casino operations and employees. Makes recommendations to maximize revenue potential.
• Coordinates with Maintenance and IT to ensure all Casino related equipment is in top operating condition and room appearance standards are meet.
• Ensures a customer and employee friendly environment.
• Promotes positive public relations.
• Performs other duties as assigned.

To be successful in this role you will possess some of the following skills/experience:

• Regulated-gaming experience as a supervisor or above, with a passion for different Casino and a deep awareness of all key Casino offerings
• Strong organizational, planning and supervisory skills.
• Proven ability to understand the customer and take actions / advocate for player interest.
• Data-driven and strategic thinker with an understanding of the Casino industry.
• Mastery of casino backoffice environments, Microsoft Excel, and BI tools
• Data- and process-driven with strong analytical abilities
• Excellent communication, organizational, teamwork and interpersonal skills
• Hunger and ability to learn and adapt to change in a dynamic startup environment
• Creativity, energy, dedication, and a sense of humor

We offer a competitive salary, bonus scheme, private medical insurance, many job perks as well as a fantastic team culture. In addition, you'll get the opportunity to work in the gaming industry with one of the top teams in the sector. You'll get the chance to grow as a professional as well as the opportunity to invest in your educational growth. 

Playtech is an equal opportunities employer and we welcome applications from all interested candidates. If you require any accommodations during the recruitment process please reach out to [email protected].

Unless otherwise instructed, we will retain your details on file for 6 months in accordance with GDPR requirements.