McEasy is Indonesia's Top Transportation Management System with IoT Integration. We provide Internet-based and GPS-based digital solutions to address the needs of logistics operations and vehicle location tracking.

Hundreds of companies use our product to assist their operations and logistics, including Alfamidi, FedEx, Club, Cleo, Anteraja, MGM Bosco, PO Rosalia Indah, Mulia Ceramics, Polda Jatim, Go Trans, AKAS, and etc.

Currently we are looking for best candidate to become Telemarketing Supervisor to join our evergrowing team.

• IoT Integration Support: Assist in the seamless integration of IoT hardware with software systems to ensure optimal device performance and reliability.
• IoT Collaboration: Work closely with the IoT team to integrate devices with MEP and recommend improvements to device functionality and integration.
• Device Communication & Debugging: Troubleshoot and debug IoT device communication issues, including analyzing communication flows, packets, bytes, and hexadecimal data.
• IoT Protocol Analysis: Analyze and work with communication protocols such as MQTT, LoRa, Bluetooth, and Wi-Fi to support device integration and troubleshooting.
• IoT Documentation: Create and maintain IoT device documentation, including command formats, byte information, communication protocols, and device data, and translate technical information into readable formats.
• Data Processing: Process and analyze raw IoT/device data to understand how the data is structured, communicated, and transformed into usable information.
• Software Development: Develop high-quality software, tools, and applications using clean, efficient, and maintainable code.
• Software Design & Architecture: Contribute to software design and architecture decisions for scalable IoT-related services and applications.
• Service Ownership: Make informed technical decisions quickly and take ownership of services and applications at scale.
• Code Review: Review and debug code to ensure quality, reliability, and maintainability.
• Problem Solving: Act as a persistent and creative problem solver when handling technical challenges and unexpected issues.
• Crisis Handling: Remain calm, analytical, and effective when troubleshooting critical issues or working under pressure.

• Minimum High School / Vocational High School (SMK) graduate.
• Educational background in Engineering, preferably: (Electrical Engineering,Computer Engineering, Informatics Engineering or a related field)
• 3–6 years of relevant experience in IoT, embedded systems, software development, device integration, or a related field.
• Strong understanding of electrical circuits, voltage, and hardware components.
• Strong programming skills in at least one of the following: C / C++, Python, TypeScript, Golang
• Strong understanding of debugging and troubleshooting, particularly for hardware-software integration and device communication.
• Strong experience in low-level TCP packet analysis, including understanding binary, bytes, and hexadecimal (hex) data.
• Familiarity with IoT systems, device integration, and communication protocols, such as: MQTT, LoRa, Bluetooth, Wi-Fi
• Understanding of socket programming and network communication.
• Familiarity with relational databases and SQL is a plus.
• Experience with containerized platforms is a plus.
• Able to understand, process,and transform raw IoT/device data into readable and usable information.