Internal Communications Officer

  • Full-time
  • Grade: GA6

Company Description

THE OECD – Who we are, what we do

The Organisation for Economic Co-operation and Development (OECD) is an international organisation comprised of 38 member countries, that works to build better policies for better lives. Our mission is to promote policies that will improve the economic and social well-being of people around the world.  Together with governments, policy makers and citizens, we work on establishing evidence-based international standards, and finding solutions to a range of social, economic and environmental challenges. From improving economic performance and creating jobs to fostering strong education and fighting international tax evasion, we provide a unique forum and knowledge hub for data and analysis, exchange of experiences, best-practice sharing, and advice on public policies and international standard-setting.

THE EXECUTIVE DIRECTORATE (EXD)

The Executive Directorate (EXD) is the steward of OECD resources, on behalf of the Secretary-General.  Our focus is on people and their wellbeing; the effective and efficient management of the budget; the safety and security of staff, Delegations, visitors, and of the OECD’s data; maintaining and sustaining physical and digital infrastructure; and enabling the convening power of the OECD through conferences, meetings and events, whether virtual, physical or hybrid.  As well as providing corporate services, functions and management support to our staff and Members, we provide integrated, strategic and expert advice on corporate policies and management issues to the Secretary-General, to Council and to Standing Committees, to which we regularly report on corporate matters. We also provide risk management functions (for management areas under our purview). Ours is a fast-paced environment focused on delivering management excellence across all of our functions.

THE PROGRAMME, BUDGET AND FINANCIAL MANAGEMENT SERVICE (EXD/PBF)

Within the Executive Directorate (EXD), the Programme, Budget and Financial Management Service (EXD/PBF), supports the Executive Director and the Office of the Secretary-General in framing of the OECD’s priorities, specifically in planning the biennial Programme of Work and Budget (PWB), the management of the Organisation’s financial resources, setting out financial and budget policies, co-ordinating the budget process, leading the end-to-end voluntary contribution management process, supervising the procurement function, ensuring the monitoring and accounting of all income and expenditure, hosting resource management activities and preparing the OECD's financial statements.

Job Description

THE POSITION

EXD/PBF is looking for an Internal Communications Officer to develop and improve EXD/PBF’s communications within the Service and externally (with other areas of the OECD and with OECD Members), to develop and implement its communications plan in close cooperation with stakeholders   across the Organisation and to support the Service by providing communications advice across EXD/PBF, preparing and editing documents, presentations and talking points. The Officer will also ensure that that EXD/PBF communications follow OECD communications rules, standards and best practices, and will liaise with the Directorate for Communications (COM) as needed, as well as attend learning and networking events organised by COM. 

The selected person will report to the Senior Strategic Advisor and will work closely with the Head of Service and the Head of Engagement and Strategic Transformation (EST) Division.

Main Responsibilities

Strategic Communications

  • Assist EXD/PBF management to achieve their communications objectives, by developing strategies and approaches to improve the quality of EXD/PBF’s financial information communications ensuring these meet professional standards and adhere to best practices while considering the intended audience.
  • Prepare reports and presentations for EXD/PBF management to support decision making on communications.
  • Draft written materials, memoranda, talking points and presentations for the Head of EXD/PBF and other managers.
  • Develop and implement communication activities and programmes for targeted audiences.
  • Work collaboratively and collegially across EXD/PBF to ensure clarity and coherence of technical documents produced by the Service.
  • Improve and optimise the flow of information within EXD/PBF and between its audiences. 
  • Ensure internal communications are consistent across all mediums and across different Divisions of the Service.
  • Act as the main contact point on communication matters for EXD/PBF and ensure effective collaboration with colleagues in other EXD Services and in the EXD Directors office. 
  • Promote and support the use of OECD collaborative tools by EXD/PBF staff to improve communication and effectively promote EXD/PBF services. 

External Communications

    • Develop communications documentation and draft materials on EXD/PBF content for external audiences including Member countries, auditors, staff, project managers across the OECD and the finance community.
    • Review and revise communications materials prior to wider dissemination.
    • Review and update (where necessary) guidance, reference materials, and user guides.

Internal Communications

    • Plan, edit, call for contributions and write content for a variety of internal communications media, such as intranet, e-community, e-mail and bulletins for EXD/PBF staff.
    • Plan, prepare and organize internal communications events for EXD/PBF staff, such as Pause cafés, Food for Thought sessions, and other relevant events to share information, enhance skills, increase awareness, reinforce team spirit and to engage employees.

Digital Communications

  • Act as the main point of contact for online communications for staff in EXD/PBF, including providing guidance on best practices, reviewing and approving web content, and ensuring it adheres to the OECD guidelines and standards.
  • Undertake online content inventories, identify gaps and overlaps, and suggest improvements to enhance accessibility and usability.
  • Update and improve web content, and disseminate online information (news, presentations, guidelines, dashboards) in a timely manner.

Corporate Reporting

  • Together with the Senior Strategic Advisor and other members of EXD/PBF/EST, prepare relevant corporate reporting and strategic planning documents for the Service.

Qualifications

Ideal Candidate Profile

Academic Background

  • A university degree in finance, accounting, communications, journalism or related area. 

Professional Background

  • A minimum of five years of experience working in a communications role with similar responsibilities, preferably in an international organisation.
  • Proven experience demonstrating strong writing, strong oral communication skills, editing, proofreading, layout and design, professional printing/publishing skills are essential.
  • Proven experience demonstrating the ability to interface with all levels within a business and build strategic working relationships.
  • Experience in communications in a finance function would be an advantage.
  • Excellent organizational and planning skills and demonstrated creativity.
  • Excellent knowledge of the web editing standards and the latest developments in communication technologies and best practices.
  • Self-motivated with a positive and professional approach to communication.
  • Excellent working experience with internet technologies and proven ability to rapidly master new digital technologies and communications tools as they emerge.
  • Experiencing managing projects with external service providers would be an advantage.

Tools

  • Excellent ICT (Information and Communications Technology) knowledge and skills.
  • Excellent proficiency in the use and maintenance of communications tools, including web applications, platforms, database systems and workflow technologies.
  • Excellent knowledge of the MS Office tools, especially Teams, Word and PowerPoint.
  • Familiarity with desktop design tools would be an advantage (Adobe Creative Cloud suite etc.).
  • Familiarity with OECD’s software package and corporate tools would be an asset.

Languages

  • Working knowledge of both OECD official languages (English and French) would be an asset.
  • Knowledge of other languages would be an asset.

Core Competencies

  • OECD staff are expected to demonstrate behaviours aligned to six core competencies which will be assessed as part of this hiring processes: Vision and Strategy (Level 1); Enable People (Level 1); Ethics and Integrity (Level 2); Collaboration and Horizontality (Level 2); Achieve Results (Level 2); Innovate and Embrace Change (Level 1).
  • There are three possible levels for each competency. The level for each competency is determined according to the specific needs of each job role and its associated grade.
  • To learn more about the definitions for each competency for levels 1-3, please refer to OECD Core Competencies.

Additional Information

Contract Duration

  • Two-year fixed term appointment, with the possibility of renewal.

What the OECD offers

  • Monthly base salary starting from 5,628 EUR, plus allowances based on eligibility, exempt of French income tax. 
  • Please note that the appointment may be made at a lower grade based on the qualifications and professional experience of the selected applicant.
  • Click here to learn more about what we offer and why the OECD is a great place to work.
  • Click here to browse our People Management Guidebook and learn more about all aspects relating to people at the OECD, our workplace environment and many other policies supporting staff in their daily life.

Selection Process

For retained candidates, written tests/video-recorded interviews are foreseen in November and panel interviews are planned for December/ January.

Please note that our Rules and Regulations stipulate that the mandatory retirement age is 67.

The OECD is an equal opportunity employer and welcomes the applications of all qualified candidates [who are nationals of OECD member countries]*, irrespective of their racial or ethnic origin, opinions or beliefs, gender, sexual orientation, health or disabilities.

The OECD promotes an optimal use of resources in order to improve its efficiency and effectiveness. Staff members are encouraged to actively contribute to this goal.

Closing Date

  • Applications should reach us no later than 23:59 (CET France local time) on 8 November 2024.
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