The Facilities Specialist will support the daily operations of the office, helping to keep the workplace safe, compliant, well-maintained, and running smoothly. This role is highly visible and acts as a key point of contact for employees, guests, and vendors, contributing to a friendly, organized, and welcoming office environment. 

The Specialist will help coordinate everyday facility tasks, assist during vendor visits, and support the Facilities team with ongoing projects. The role includes responding to employee requests, communicating with building services, and making sure that maintenance, cleaning, security, and other service providers have the access and information they need. The Specialist ensures smooth daily operations and a positive experience for everyone in the office. 

RESPONSIBILITIES 

• Create a professional and welcoming experience for employees, clients, and visitors. 
• Support on-site meetings, including room bookings and coordination with the AV team. 
• Manage catering requests and ensure timely delivery and setup. 
• Coordinate security badges for employees and guests. 
• Monitor and order office supplies as needed. 
• Oversee cleaning service performance levels. 
• Oversee the daily functioning of building systems (HVAC, electrical, plumbing, access control, etc.). 
• Conduct regular site inspections to identify maintenance needs. 
• Respond to facility-related incidents, breakdowns, and emergencies. 
• Act as the primary contact for local vendors and service providers. 
• Coordinate work orders, supervise on-site contractors, and verify completed work. 
• Support space planning activities, including seating arrangements and move coordination. 
• Maintain accurate occupancy and desk allocation records. 
• Ensure meeting rooms, shared areas, kitchens, and storage spaces are maintained and fully operational. 
• Support logistics for deliveries, office equipment, and supplies redistribution. 
• Provide administrative support, including basic ARIBA tasks. 
• Manage incoming and outgoing mail and deliveries. 
• Answer and direct phone calls professionally. 
• Perform additional duties assigned by the supervisor. 

QUALIFICATIONS 

• Relevant education and previous experience in a similar role. 
• Minimum 2 years of customer service or front-office experience. 
• Excellent written and verbal communication skills in both Polish and English. 
• Positive attitude, willingness to learn and readiness to take on new challenges. 
• Detail-oriented, proactive, and able to handle multiple tasks simultaneously. 
• Proficiency in MS Office (Excel, Outlook, Teams). 
• Fully on-site role (no hybrid work option). 

WE OFFER

• Skill Development - This role provides an exciting opportunity to develop expertise by working closely with diverse clients. You'll gain firsthand experience in understanding client needs, delivering tailored solutions, and managing complex projects, which will sharpen your analytical, communication, and client management skills.
• Career Growth - As part of an international organization, you’ll have access to various development programs and opportunities for relocation within other departments or even countries. Your growth matters to us, and we’re committed to supporting your professional journey! 
• Benefits Package -Our benefits package includes a Multisport card (paid partially by an employee and by NIQ - optional), private medical coverage through Medicover, life insurance, and a Benefit platform to purchase cinema and theater tickets. You’ll also have volunteer time off to contribute to causes that matter to you.  
• Well-being - Your well-being is a priority. Through our Employee Assistance Program (EAP), you have 24/7 access to confidential support whenever needed. We also offer additional days off and recognize significant moments in your life. 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion