ABOUT THIS JOB:

Communications & Engagement Leader is responsible for driving, managing and supporting Global Operations teams (ca. 15 000 associates) with regards to internal communication and employee engagement across all Operations Hub locations around the world 

RESPONSIBILITIES: 

• Coordination and cooperation with 5 Communication & Engagement specialists based across the Operations Hubs (different time zones) 
• Stakeholder management – engaging with leaders, HR and other teams  
• Email announcements (internal communication) drafting, preparation & distribution  
• Town Hall events production 
• Global initiatives organization (People & Planet Day, Knowledge Weeks)  
• Internal communication channels content coordination (Viva Engage, TV screens, anniversary emails) 
• Award & recognition programs management incl. budget coordination 
• Internal promotional materials preparation 
• Employee Resource Groups support  

QUALIFICATIONS: 

• Full fluency or an advanced level of English is a must (C1) - with a focus on skills in writing 
• Experience in communication roles, ideally with a focus on understanding stakeholder needs and translating them into effective messaging
• Good copywriting and creative skills. A proven track record in graphic design and video editing will be an advantage. 
• Master’s degree preference given to Communications, Journalism, Multimedia 
• Organizational and time management skills to handle multiple projects independently and deliver results under deadlines.
• Strong understanding of corporate environments, their dynamics, and internal communication processes
• Advanced knowledge of MS Word and PowerPoint 
• Project management aptitude (critical path, task sequencing, problem-solving, etc.). 

WE OFFER:

• Food vouchers of 120 BGN monthly 
• Medical Insurance
• Life Insurance 
• MultiSport card, self funded by the employee 
• Additional paid leave of 3 days in case of no overdue leave days from previous year 
• Mentoring - Mentee Program
• Volunteer time off (global volunteer day)
• Internal Recognition Program
• Free LinkedIn Learning access that helps you discover and develop business, technology-related, and creative skills through over 20,000 courses available in 7 languages)
• Free Employee Assistance Programs (EAP) - NIQ offers support to all associates and their families for their emotional well-being trough professional, timely and confidential counselling services on issues related to everyday concerns & problems, overcome emotional challenges, and maintain a healthy and balanced lifestyle.

In addition:

• Flexible working hours and home office
• Discount program with external vendors
• Eco friendly travelers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees
• Sofia office is located close to the city center and easily accessible from any point by public transportation 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion