Associate Director/ Director, Account Development
- Full-time
Company Description
NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
NIQ GFK is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Job Description
Lead all commercial aspects for an assigned group of clients in order to grow existing clientele base as well as identify new business so as to achieve planned financial objectives and other operational performance indicators.
Responsibilities
Business Development
- Achieve revenue, profitability, quality, speed of delivery, productivity and client satisfaction targets as well as other related business development objectives as assigned
- Maintain and further foster relationships with current clients
- Develop plans to cross-sell and introduce new services to current clients
- Conduct thorough business development processes to identify incremental revenue opportunities from new clients, beyond the base
- Increase company exposure through participating in associations, webinars and/or seminars
- Contribute to the short-term strategies and business plans for the growth of Business Unit based on global and regional / sub-regional directions
- Provide continuous feedback on competitive activities within assigned clients
Financial Management
- Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
- Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the division
- Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets
- Ensure proper pricing and contracts are completed and approved according to company's policies and guidelines
Client Servicing
- Implement Joint Business Plans (JBPs) that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
- Lead all commercial aspects with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
- Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales
- Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division
Product Enhancement:
- Identify the client needs: situation/competitor assessment, need assessment, potential solutions
- Participating in creation of the PE plan & timeline: communicating the voice of client
- Develop the pricing proposal & commercial approach with the RI Leader
- Support the proper communication of the new product and its benefits with clients
Organizational Management and Development
- Participate in local and cluster initiatives as part of continuing leadership development
- Work across functional business units to support organizational initiatives and business needs
- Promote inter-departmental and inter-divisional communications and teamwork
Qualifications
- Minimum Bachelor’s Degree is required, Master’s Degree is preferred
- Minimum 5 years of working experience in FMCG (retailer/marketing/sales) or research-related industry experience (insights/category/shopper/agency)
- Proven expert knowledge of the market research industry
- Strong commercial acumen with significant B2B sales experience
- Proficiency in using Microsoft Office and good analytical skills
- Exceptional client management and negotiation skills
- Fluent in English written and verbal communication skills.
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion