Senior Manager

  • Full-time
  • Career Site Team: Operations

Company Description

 

ABOUT NIELSENIQ

 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

 

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Description

Key Responsibilities: 

  • Review and provide monthly / quarterly  gap analysis of monthly regional and country level financials against operating plan 

  • Have deep dive session with the country/regional operational leaders to identify opportunity areas  

  • Review and provide monthly status of regional productivity, risks and mitigation 

  • Provide weekly updates on regional performance – client wins, focus areas and update on key programs 

  • Prepare review presentation for regional financial reviews, business reviews and other reviews 

  • Ensure all adhoc local, regional and global requirement of information is timely provided 

  • Maintain FTE monitoring and update trackers accordingly 

  • Work closely with ops support lead on the key programs and initiatives to support growth and productivity 

  • Seek and share best practices from other regions through frequent engagement with other Ops and BI leads. 

  • Responsible to  produce, manage and control hub performance metrics such as Productivity, Attrition, Pipeline, Bench, Avg Cost/FTE, Avg Cost/Unit, Utilisation rate etc 

  • Maintain Portfolio of HUB Services, related SLOs and SLAs 

  • Cost Control & Forecast, work with Finance to recharge costs to countries for provided services as per defined allocation model 

  • Drive continuous business process improvement, develop solutions and tools and deliver on the promise of automation, digitization and efficiency. 

 

 

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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