Delivery Support

  • Full-time
  • Career Site Team: Operations

Company Description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Job Description

  • Preparing - Performance Review of Auditors, Sr. Auditor, QCTEs.
  • Planning Optimum utilization of resources in all functions
  • Salesforce support
  • Item clearance team supervision
  • PSRO support 
  • Data Analysis: DAA Analytics, GKPI & DJTM Management
  • Ensuring discipline across DA 
  • Expenses management & reconciliation
  • IMT/ A2S/ TTR recruitment
  • Staff recruitment & exit process management
  • Facility support - PPE KITs etc.
  • Arranging & accompanying Client field visits
  • E2E Gift process Management
  • Manage all field monthly financial expense T&E accrual and actual claim records and files as per the company policies for full time field auditor, part timer as well as vendors
  • Manage Contract with freelancer, vendor, and non-disclosure agreement for SFA works 
  • Manage store confidentiality agreement contact with Retail index store
  • Coordinate medical expense claim for all fieldwork
  • Coordinate employer certificates i.e. Employment certificate, payroll for entire field
  • Deliver and receive the devices from Device Management to Users. Taking care of device quality checking, working with vendor for device repair, sim card management, manage device lost etc.
  • Pro-actively get involved in problem solving and requirements from the field team. This would involve direct relationship with Support areas: e.g.: Purchases Analysis, Validations
  • Ensure courier control and appropriate use
  • Support on Monthly - Financials Tracking and Monitoring abnormal bookings.
  • Local within Pakistan travelling is required.

Qualifications

  • 2-3 years of experience in a delivery support, market research or operations role.
  • Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is required.
  • Strong organizational skills with attention to detail.
  • Ability to multitask and work under pressure in a fast-paced environment.
  • Proficiency in using delivery tracking systems, spreadsheets, and reporting tools.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with teams and independently when needed.
  • Proficiency in the Local language of markets in scope is required and English is preferred
  • Proficiency in collaboration tools (MS Office, Chat s/w)

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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