Manager CS II

  • Full-time
  • Career Site Team: Customer Success

Job Description

About this job:

This position will be responsible for delighting clients in India through delivering retail measurement insights and analysis.

Main responsibilities include:

  • Own and lead Retail Measurement analysis and insights for a set of clients for a specific FMCG industry across customers based in India.
  • To own the planned/ad hoc category review presentations, by collaborating with Consulting lead (e.g. attending briefing session, preparing analysis plan and check-in review sessions) and identifying workforce allocation within Insight Associates.
  • To own Thought Leadership output for the assigned industry within their cluster
  • Coaching and supporting performance overview analysis and business issue analysis to Consumer-Packaged Goods clients and CXOs across Asia
  • Working closely with the Consulting Lead and Customer Service to transform customer experience on insights delivery

Requirements:

  • Preferably a masters degree
  • 4.5+ years’ work experience, preferably within analytics and insights or market research
  • Knowledge of the Consumer Packaged Goods (CPG) industry
  • Knowledge of research techniques and methodologies would be an advantage
  • Excellent analytical skills
  • Excellent communication skills and presentation skills
  • Experience managing  team of 5+associates would be preferred and developing talent
  • An ability to work independently and in a team
  • Good interpersonal skills are a must
  • Fluent in spoken and written English

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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