Client Specialist is responsible for executing client support-related activities including clients’ training processes as well as for business development and expanding client base, promoting and selling Business effective solutions among existing/new clients in Kazakhstan and Middle Asia.

RESPONSIBILITIES:

• Provide actionable recommendations and analytical insights on how to use Business effective solutions to resolve clients' business challenges and develop client's business
• Client servicing and developing using the insights from NIQ solutions
• Deliver timely and accurate services to clients and ensure the services provided meet clients' business needs and specifications as well as the company's quality standards
• Proactively develop client relationships and understand clients' business and information needs
• Actively attract current and potential client's attention to existing services
• Identify potential client needs to offer relevant solutions and opportunities for business development
• Maintain both external and internal business correspondence (communications, contracts, proposals, etc.)
• Trouble-shoot and resolve client inquiries related to set up, solutions, methodology, and other key aspects that impact client deliverables
• Proactively seeking growth opportunities and expanding NIQ solutions to the Kazakhstan and Middle Asia.
• Pure business development in new markets with the potential business trips and F2F meeting

A LITTLE BIT ABOUT YOU

You feel comfortable working with different stakeholders and presenting cloud-based solutions, analyzing the big data and extracting the key insights. Building relationships with Retailers comes naturally to you despite the borders and mostly online meetings. You should enjoy client servicing and engagement

• University degree in Business / Big data/Economics/ Management, Marketing - preferably
• Excellent analytical, presentation, organizational skills, good communicational skills, real experience of public speeches
• More than 1 year of experience of direct working with FMCG Retailers
• Successful experience in B2B client engagement ideally to Retailers of Retail cloud solutions
• Strong goal-oriented and leadership potential
• Proactive approach in focused work and strong analytical skills
• Focus on client relationships developing and client satisfaction
• Time management skills and prioritization ability
• English, Russian, Kazakhstan languages – must have

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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