Associate Client Director

  • Full-time

Company Description

REFID756677

As an Associate Client Director, you are responsible for all client activity and the overall success of NIQ at the customer. This includes driving timely outcomes and client value through the data and analytics, which drive the overall customer experience and elevate NIQ's performance. This role has deep knowledge of the customer’s business and industry that enables you to identify new opportunities for NIQ to drive value. Works successfully across a matrixed organization structure, fully leveraging the service model.

Job Description

  • Partner with customers to set objectives that drive business impact/maximum value.
  • Understand the industry and issues a customer is facing. 
  • Build and maintain enduring relationships and deep expertise.
  • Understand client structure and organization to enable service strategy.
  • Leverage NIQ solutions and apply industry knowledge.
  • Conduct issue-based analyses with clear insights and actionable recommendations.
  • Drive thought leadership with customers, leveraging NIQ tools and assets.
  • Identify opportunities for increased partnership and elevate to sales partners.
  • Facilitate clear day-to-day communications with customers, demonstrate empathy.
  • Ensure on-time delivery of solutions to achieve forecasted revenue on time.  
  • Ensure deliverables are outcome-focused and connected to business objectives.
  • Work with internal partners to ensure timely delivery of monthly data and reporting.

Qualifications

  • 8+ years of experience with a strong analytical background.
  • Must have experience with NIQ data applications and platforms (Discover, Omni Shopper, and RMS Spectra) or similar platforms.
  • Highly proficient in Microsoft Office; experience with BI is a plus (PowerBI, Tableau).
  • College/University Undergraduate or Master’s Degree.

Additional Information

  • Flexible working environment
  • Health insurance
  • Parental leave
  • Life insurance

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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