Consumer panel administrator executes the Data acquisition processes and sample maintenance of Consumer Panel households (20000) in Germany and works in our Panel Expansion Project. This includes understanding and representing the local market conditions in the operations processes. This entails engaging local partners like Statistical Operations and Input validation teams to ensure smooth hand-offs in operations.  

Responsibilities

• Executes the reception processes and associated project work for Germany. Onshore project work will be execution work that requires a local presence such as aspects of data queries that entail local inspection, contacts, or language.  
• Sample maintenance (recruitment requirements) 
• Panel member's motivation (rewards points, gift catalogue, newsletters, Website, conquest, surveys, communications...) 
• Scanner and mobile application software maintenance 
• Call centre panel supervision and support Teleperformance (Lisbon) & OLR (USA) 
• Direct attention to global external providers: Dynata (France) OLR(USA) Logistic team (Milan) Teleperformance (Lisbon), TeleSolutions (USA) and local ones: communication & printing providers, etc... 
• Works in partnership with the country’s Input validation and Statistical Operations team according to execution requirements as defined by the process playbooks for Operations and associated project work.  

Qualifications

(E=essential, P=preferred.)  

• E- B.S. or B.A., preferably in marketing 
• E- Ability to speak fluent English  
• E- Experience with Microsoft Excel, Word and PowerPoint 
•  P- Experience with R  
• P- Experience with Python  
• E- Ability to work in a cross-functional environment with several interacting teams  
• P- Ability to work on multiple projects in parallel while managing and meeting changing deadlines and priorities 
•  E- Experience handling, manipulating data  
• P- Excellent organizational, communication and interpersonal skills  
• E- Ability to document work and effectively prioritize documentation  
• E- Able to Work on an individual and/or team setting 

We offer

• Work in dynamic environment engaging with local and global companies. 
• Benefits & flexible working hours, hybrid work options. 
• Internal trainings will be provided together with detailed onboarding agenda.  
• Access to learning platforms
• Staff and team events 

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

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Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

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