NExT Program Client Manager
- Full-time
- Career Site Team: TBD
Job Description
The NExT Talent Program is designed to accelerate the development of NielsenIQ’s client-facing associates to be experts across Customer Success North America, providing live client experiences, rigorous training and thought leadership opportunities to fulfill market obligations and build our future leaders.
Join this rotational program to inspire bold insight driven decisions for our customers through aligning NIQ’s solutions to their key business questions. Key activities include developing joint business plans with our customers and driving value to enable their success. Engage existing customer contacts and unlock new stakeholders across the customer’s organization, generate lead opportunities for NIQ solutions that will meet customer needs, enable cross-sell, and upsell opportunities, coach the NIQ team to advance their analytical and customer business acumen.
Lead commercial strategy and sales of NielsenIQ’s solutions
Develop commercial elements of joint business plan
Develop NIQ account plan & sales strategy
Empathize with and anticipate our customers’ needs and be ready with solutions. Influential, forward-thinking, and unbiased source of truth for the industry.
Develop strategies to win based on client segmentation and product market fit
Build meaningful client relationships with client stakeholders and teams
Collaborate with cross functional teams to drive everyday value to our customers
Represent voice of customer to internal product development, product marketing, communications, and delivery teams
Represent NielsenIQ externally, in thought leadership
Work collaboratively with other sales partners to achieve revenue goals
Qualifications
A little bit about you
Do you have the necessary skill set to be successful in this role?
Are you passionate, with proven ability to consult with clients on their business needs to identify & recommend solutions to help drive business decisions? Are you a leader with the ability to forge new relationships and develop your account portfolio? Can you effectively tell a story that captures the audience, no matter what level, and brings them along your journey? Are you able to work collaboratively, as part of a team within a dynamic and challenging environment while maintaining ambitious standards? Do you have experience in working with complex client relationships and client issue resolution? Do you like changing roles and experiencing different teams on a regular cadence?
Qualifications
5+ years’ experience in a relevant industry (FMCG, Consulting, Sales) required
FMCG experience preferred
Self-starter, extremely motivated & comfortable operating in an environment with limited direction
Able to quickly react and adapt to changing environments and priorities
Advanced experience with Microsoft applications required
CRM experience (Salesforce, MS Dynamics)
Effective in senior level communications, influencing & negotiation
Mission-driven and passionate about serving a purpose and driving value for client business
Excellent awareness & understanding of market conditions and client business environment
Demonstrated record of creating and growing sales revenue year after year
Familiarity with NielsenIQ tools, applications, and platforms a plus
Location requirements are flexible.
Additional Information
About NIQ
NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View.
NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
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