NielsenIQ Client Delivery is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. 

In this role you will execute against specific client support related activities, compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations. Focus is to create high levels of client satisfaction by delivering accurate and insightful responses that contribute to client outcomes. 

RESPONSIBILITIES: 

• Work with day to day contacts at the client, contributing to the achievement of client satisfaction targets 
• Resolve client inquiries related to databases and other key aspects that impact client deliverables and liaise with internal teams as necessary 
• Provide training to clients on NielsenIQ tools and solutions 
• Analyze and interpret sales data + One NielsenIQ portfolio data 
• Deliver final reports and presentations (category overview as well as issue based) building a story and final recommendations 
• Lead client meetings and presentations over the phone and in person  
• Independently discusses analysis design to best answer client questions with business partner/client 
• Continue to broaden knowledge of client business issues and needs, NielsenIQ services and broader industry

QUALIFICATIONS: 

• Min 1-2 years experience (preferably in Market Research) 
• Native Romanian and strong Business English knowledge, both verbal and written
• High level of client service skills 
• Strong communication skills & visualization skills – interested in storytelling techniques
• Strong analytical mind and excellent numerical skills
• Strong organizational and interpersonal skills
• Understanding of growth and brand strategy 
• Knowledge with Microsoft Excel, PowerPoint  

Our benefits: 

• Work in an international, multicultural environment
• Private medical covarege
• Hybrid working module 
• Meal Tickets / monthly
• Easter and Christmas vouchers and vacation vouchers/tickets
• Internal recognition program
• Volunteer time off
• Ongoing career growth and skill development  
• Engaging and challenging work within our portfolio of global clients 

A contract that will be signed until the end of 2023 with the possibility of extension.

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About NIQ

NIQ, the world’s leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers. With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics. NIQ delivers the Full View. 

NIQ was founded in 1923 and is an Advent International portfolio company. For more information, visit NIQ.com 

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/

NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.