About the job
The Research Project Management (RPM) has been established since June 2010 as an integral part of NielsenIQ Group and is becoming the Centre of competence for the Project Management execution. RPM is looking for a highly motivated Project Management Executive who will be able to reinforce and grow our Project Management team by taking up the challenge and responsibility to deliver high quality of service to our end client by excellent coordination with all stakeholders. The Project Management Executive is responsible for the provision of all project management deliverables and together with the head of PM, develops strategy in the planning, monitoring, supervising as well as continuous coaching and guidance to the PM team.  The executive works in close collaboration with Senior Management, the team leads of Client Service (CS) and Operations (OPS).

For any Consumer Insights projects, you will be involved in the following phases:
●    Set up
●    Fieldwork
●    Data Preparation

Responsibilities

The functions of the job for each phase include:

Set up:
●    Plan and organize schedules/resources for various projects from local as well as any NielsenIQ counterpart, which include booking of GBS/ Translation/ Online vendor resources and reconciling translation/ Online vendor invoices
●    Facilitate discussion with CS/GBS/ Online vendor to ensure smooth project execution
●    Provide support on questionnaire reviewing (including translation if applicable)/ link checking to ensure all inputs are accurate and complete
●    Provide support on fieldwork briefings (with CS presence) for and coordinate with Data Acquisition & External Suppliers to clarify project specifications and potential problems/issues
●    Preparation of fieldwork materials including Showcard, Field Brief Note (FBN), Client stimulus, etc.

Fieldwork:
●    Conduct fieldwork observation as and when required/necessary
●    Monitor fieldwork progress and provides regular and timely updates to CS
●    Be proactive in alerting CS/GBS/Vendor for any potential red-flags and seek solutions
●    Coordinate with CS/GBS/ Vendor to clarify project related problems/issues in order to ensure that instructions are carried out correctly
●    Prepare and make any corrections (if required) on the raw data (ie. data submitted by Field or Vendor) prior to submit to GO for processing
Data Preparation in consultation with CS:
●    Prepare a meaningful and comprehensive codeframe for all open-ended questions and other relevant verbatim
●    Seek resources for any verbatim translation (if required)
●    Prepare standard tabulation specs (with standard header), and submit to GO/CRDC for processing. (CS will be responsible for any additional or special analysis tab specs including any analysis requirement from MSci)
●    Prepare standard charting template using the right NielsenIQ template or Client’s template; based on the required analysis plan, and submit to Charting team for the charting process (CS will be responsible for any additional or special charting))

Overall project management:
●    Able to handle or manage more complex projects
●    Ensure assigned projects/tasks are completed timely and with high level of accuracy and quality
●    Ensure assigned projects/tasks are completed within the allocated time and budget
●    Maintain and update documentation pertaining to project to ensure that project information is correct and complete
●    Participate in regular review/revisions of systems and procedures with the end goal of improving productivity and cost efficiency in the department
●    Provide regular feedback on the operation concerns and issues, including supplier management and evaluation
●    Provide on-the-job training and on-going coaching/ guidance to the junior executives on handling various projects
●    Perform other related functions that may be assigned

Expected Core competencies
●    Project management (Intermediate)
●    Communication (Intermediate)
●    MR Fundamental (Basic)
●    Analytics (Basic)

Expected Soft/Leadership/Commercial competencies
●    Client (Internal) Engagement (Basic)
●    Commercial Compliance (Basic)
●    Thought Leadership (Developing)
●    People Leadership (Developing)
●    Business acumen (Developing)

About you
You’re looking for a career with room to grow with your high-initiative personality. Involved in our project management activity from the beginning of the research preparation, monitoring the research update, until the data has been obtained from the field. You will be working together with our internal stakeholders, managing the project timeline, and communicating the project update seamlessly.

●    Bachelor’s degree or equivalent experience
●    Fresh graduate and/ or  1- 2 years of experience in Market Research Industry, preferably Customized Research, in Client Servicing, Project Management, or Operational role
●    Versatile in handling people of different personality types under all circumstances
●    Eagerness to contribute in a team-oriented environment
●    Excellent communication (written and oral) and interpersonal skills
●    Good at time-management and detail orientation
●    Strong command in English both written and oral. Conversant in Malay or/and Mandarin would be an added advantage
●    Have good knowledge in Microsoft Office applications e.g., Microsoft Word, Excel and PowerPoint

About NielsenIQ

NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what’s possible. How? We combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. Join us and change the landscape.

Learn more at: www.niq.com

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Our commitment to Diversity, Equity, and Inclusion

NielsenIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion/