Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.

Embedded on the Infrastructure Core, the x86 Hardware Service  guarantees the following services for the BPCE group:

• Architecture, Installation and Configuration of the Technical Platforms
• Hardware Infrastructure Administration (UCS Central for Cisco servers, OpenManage for Dell servers)
• Automation and API development for some inventory need for example
• Troubleshoot and solve the level 2 and 3 incidents
• Guarantee the availability and good function of all hardware servers and services
• Install and config the Hardware server with the collaboration of the Datacenter team, LAN et SAN Team
• Qualify the Hardware Firmware for deployment
• Work on RSE Subject
• Work in collaboration with the Maintainer and the vendor

The hardware x86 team is supporting the life cycle of hardware servers, from arrival/installations until end of life/decommissioning.
Needs to provide 24/7 support, due to several critical technical bricks supporting bank activity (possibly beginning in September).

Missions

• Be responsible for maintaining the x86 hardware and software infrastructures (firmware and drivers) for Cisco, HP, DELL and LENOVO in operational condition
• Dealing with incidents and problems that may arise on x86 hardware platforms
• Ensure the reliability and optimise the operation of x86 infrastructures
• Ensure the implementation of continuity solutions and take part in back-up tests
• Document configurations and draw up instructions for support staff
• Participate in x86 infrastructure evolution studies (Design)
• Provide engineering support during the construction/installation/configuration of x86 technical platforms as part of projects (BUILD)
• Installing x86 infrastructures, setting parameters and validating x86 infrastructure components
• Analyse and correct x86 hardware incidents
• Guarantee the right level of service quality in line with the requirements of the service level agreements (SLAs) in his/her area of responsibility
• Implement the rules of good management and operability of systems or products
• Actively participate in the industrialization and automation process

What we’re looking for 

Qualifications and Hard Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• A minimum of 3 years of experience as a junior System Administrator, preferably in the financial or banking sector.
• Understanding of ITIL principles and experience working within ITIL-based environments.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Knowledge of Datacenter Infrastructure
• Hardware skills required
• Proficiency in the following hardware administration systems: 
  o    Cisco - Central 
  o    HP 
  o    DELL 
  o    LENOVO
• PowerShell would be a plus
• On call required

Soft Skills:

• Good level of English - minimum B2 (mandatory);
• Good level of French is a nice to have (but not mandatory, also language classes are provided);
• Ability to keep up with a demanding and fast-paced environment;
• Willingness to learn and develop;
• Good communication skills;
• Ability to work in a team.

Candidate’s Journey 

Following your online application, you’ll be contacted by one of our Talent Acquisition Specialists. The next steps would be to meet our business experts (Team Leaders and Team Managers), welcome and onboard you into the Team.  

Few other things you should know:  

This career opportunity is based in Porto, right in the heart of the city, and offers a hybrid working model.  

Last but not least, we invite you to discover what a day in your like could look like:  

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.  

Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).  

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights.  

Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.