Are you interested in joining an exciting team? We are looking for people who seek a great career in a business savvy organization, and an opportunity to have a lasting career. Money Mart is seeking people who deliver excellent customer service, and have a desire to push boundaries. We offer competitive pay, benefits and a fast-paced work place focused on developing leaders! 

Who are we?

Money Mart has been helping Canadians with their financial needs for over 25 years. Whether you need a payday loan, your cheque cashed, or simply need to exchange some foreign currency, Money Mart is here to serve you. With branches open late across Canada, it’s easy to see why more and more people choose us for fast, friendly, hassle-free solutions.

• Specialties: Payday Loans, Cheque cashing, Foreign Currency, Western Union, We buy Gold, Taxes
• Website: http://www.moneymart.ca
• Industry: Retail, Sales, Financial Services
• Company Size: 5001-10,000 employees
• Founded: 1982

What do you do?

Our CSR’s, are Jacks/Jills of all trades!! In this role – you will do it all; sales, customer service, local  area marketing, collections, security of your store, and the list goes on… In our company, the brighter you shine, the more training, and personal development you will get. This is a retail career, not just any ordinary job!!

DUTIES/RESPONSIBILITIES

·        Provide a high level of Customer Service – consistently receiving 90% or better in the Customer Service Sequence.

·        Sell and receive cash for / from another staff member and record properly and enter into POS (fine count all monies received and given out).

·        Register new customers quickly and efficiently

·        Promote the loan products and services

·        Complete loan documentation

·        Review and update loan files

·        Issue Loans quickly and efficiently ensuring the 3 R’s are correctly answered.

·        Cash checks quickly and efficiently ensuring the 3 R’s are correctly answered.

·        Knowledge of issuing procedures for all checks and be able to offer customers alternatives and incentives to return if unable to complete the transaction.                                        

·        Sell benefits of ancillary services to customers and ensure all sales are correctly recorded.

·        Enter customer and maker information completely and accurately into POS.

·        Copy, record, and do follow up work on all walked checks.

·        Send out watches and updates on problem checks and / or payments made on chargebacks via POS.

·        Reconcile cash float at the completion of shift.

·        Have an extensive knowledge of all safety and security procedures relating to the store and role-play on a regular basis (at least quarterly).

·        Understand and implement all procedures relating to Recordable Transactions.

·        Extensive understanding of all company policies and procedures.

·        Prepare collection files and assist in the collection process.

·        General office duties and proper use of all office equipment.

·        Knowledge of who to call in the case of an emergency.

·        Daily maintenance and upkeep of store.

·        Successfully, open and close the store and complete all paperwork accurately.

·        All other job related duties as directed by Management.

What do we need?

• You have completed High School.
• You have retail experience in fast a paced environment.
• You have an amazing personality and communication style.
• You are super-organized and are a problem solver.
• You take pride in everything that you do, and it shows.
• You have unquestionable integrity.
• You can sell anything – to anyone and do it with naturally

We invest in our employees, and offer extensive training, and development programs to set you up for future success. We look for bright, energetic, motivated individuals who are interested in learning and developing their career.