👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18 000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

• Work closely with content and compliance teams in a regulated environment to understand and map end-to-end content processes.
• Identify process gaps, inefficiencies, and compliance risks, and recommend actionable improvements.
• Facilitate stakeholder discussions to gather and validate business requirements.  
• Develop clear, structured documentation including process flows, SOPs, and requirements.
• Collaborate with cross-functional teams to ensure alignment between business, compliance, and technology.

• 7+ years of experience as Business Analyst in IT-related projects. 
• Proven experience in business process analysis, process mapping, and documentation, with strong stakeholder engagement and facilitation skills.
• Working knowledge of Jira (or similar tools) for managing requirements, user stories, and backlog items.
• Strong expertise in requirements elicitation, analysis, validation, and documentation (e.g., BRDs, FRDs, user stories, acceptance criteria).
• Excellent communication and collaboration skills, with the ability to bridge business needs and technical solutions across cross‑functional teams.
• Proficiency in data analysis and visualization to support business insights, reporting, and informed decision‑making.