IT Demand Manager

  • Full-time
  • Ort 1: Curitiba
  • Ansprechpartner: Florian Christ
  • Ort 2: Pomerode
  • Telefonnummer Ansprechpartner: +49 9287 9191 576

Company Description

The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units: Analysis and TestingGrinding and Dispersion and Pumps and Systems. Additionally, Techco.lab serves as a fourth business unit, providing its services to other NETZSCH branches, on tech areas.

With innovative solutions, NETZSCH empowers its customers to create exciting products for a sustainable and innovative world!

Job Description

Your role as a IT Demand Manager is to ensure a structured, transparent, and strategically aligned process for capturing, evaluating, and managing business requirements across all Business Services areas. The IT Demand Manager ensures that high-quality, well-prepared demands flow into portfolio and project governance and supports stakeholders through professional moderation, eAective communication, and methodical guidance.

Qualifications

  • Receipt, classification, and initial evaluation of requirements from all Business Services areas;
  • Ensuring completeness and quality of demand data;
  • Close collaboration with business stakeholders, IT business partners, portfolio owners, and project managers;
  • Moderation of demand workshops and review meetings;
  • Preparation of decision templates for portfolio boards;
  • Support in prioritization and strategic evaluation of demands;
  • Maintenance of the demand database in ServiceNow SPM;
  • Creation of dashboards, reports, and status overviews;
  • Further development of demand management processes, templates, and KPIs;
  • Training of business departments in the use of ServiceNow SPM;
  • Methodological responsibility for the demand management process within Business Services;
  • Authority to decide on the formal acceptance and classification of demands;
  • Right to propose prioritization and rejection of requirements;
  • Moderation authority in demand workshops and review meetings.

Required Skills

  • Experience in demand, portfolio, or project management;
  • Experience in working with international and interdisciplinary teams;
  • Proven success in managing complex requirements and stakeholder communication;
  • Experience with project management methodologies (PMI, PRINCE2, agile frameworks);
  • Understanding of business processes and IT system landscapes;
  • Ability to create reports, dashboards, and decision templates;
  • Excellent English language skills;
  • Strong communication, moderation and teamwork skills, combined with a high level of service orientation;
  • Analytical and conceptual thinking skills with a structured and self-reliant working style;
  • Intercultural competence and diplomatic skills.

Additional Information

📍 CLT contract

  • Equipments
  • Health insurance (Unimed)
  • Dental insurance
  • Meal card (Swile)
  • PPL
  • Quinquênio
  • NETZSCH Academy | Educational subsidy
  • OpenEnglish
  • GoGood

🏡 Hybrid work in Curitiba or Pomerode.

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