Implementation Engineer
- Full-time
Company Description
Come join us and make a difference in the world!
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
Discover more at www.necsws.com
Job Description
Working within the Public Safety Division our Implementation Engineers are required to:
· Ensure appropriate governance to maintain solution baseline throughout the delivery life cycle
· Provide implementation and consultancy to install, build and configure all system elements from software to hardware.
· Provide post-delivery support and technical training to internal and external staff.
· Maintain implementation documentation to allow third parties to deploy software to the in-house standard
· Maintain accurate quality records of customer project work, sufficient to allow seamless handovers
· Manage problems through to resolution escalating proactively and formally as necessary
· Maintain effective working relationships with customer and NEC colleagues
· Manage the customer so that customer understands their responsibilities within the project and ensuring that the customers fulfil their responsibilities
· Manage directly the technical issues of assigned projects by interfacing with the technical personnel employed by the end user, the Main Contractor, suppliers, sub-contractors; within targeted quality bounds and to targeted timescales
· Manage acceptance of the system or phase to ensure there is no dispute over the acceptance
Qualifications
**Please note that due to our security clearance requirements, we can ONLY consider candidates that have lived in the UK for 5 consecutive years or more**
· Experience of implementing/delivering complex projects (ideally biometrics) both on premises and in the cloud.
· Experience of implementing and supporting solutions with Microsoft technologies including Windows Server, IIS, SQL, .NET,
· Experience of Data migration tools
· Experience of implementing and supporting Unix-based systems including Ubuntu, RHEL
· Experience with containerised technologies including Docker, Kubernetes
· Experience with different biometric modalities including Face, Fingerprint, Iris is Ideal.
· Experience with various database technologies including SQL, MongoDB, MSSQL, Postgres - able to do some DBA
· Experience with message queuing technologies such as RabbitMQ, ZeroMQ
· Experience of both on premises and Cloud deployments (Azure preferred)
· Familiarity with modern APIs a benefit, e.g. REST, WebServices and tools such as Postman, Swagger Experience with Video Analytics technologies and solutions
· Excellent communication skills, working with minimal direction but promoting an open flow of information so that all concerned are well informed;
· Effective relationships builder, developing working relationships with clients and individuals in other business units;
· Working knowledge of the project life-cycle, structured methodologies, and delivering projects on time to budget;
· Organises time effectively, determining the right resources needed to effectively perform job assignments;
· Open minded to technical and commercial opportunities
Additional Information
We are proud of the benefits we offer employees of NEC Software Solutions
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/ sell
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A fantastic selection of flexible benefits to suit your individual needs
- We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
Other Information
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks. A Disclosure Barring Service (DBS) check will be required and dependent on the role further checks may be required.
NEC is an equal opportunities employer, welcoming applications from all communities.