NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

About the Role

We are seeking exceptional AI Mission Engineers to join our AI Mission Engineering Team – a specialized group of opportunity originators who discover, create, and drive AI transformation opportunities from problem identification through to measurable business impact.

As an AI Mission Engineer, you won't just implement technology – you'll own the entire journey. You'll work directly with clients to uncover friction in their processes, create compelling business cases, lead proof-of-concepts, and stay engaged through execution to ensure adoption and value realization. You are the single point of contact who translates complex AI possibilities into tangible business outcomes.

What Makes a Mission Engineer

Mission Engineers are defined by three essential traits that work in concert: the ability to find the real problem (not just the stated symptom), the drive of a change maker with high energy who builds trust and influences through ideas, and the skill of a technology translator who deconstructs complex AI concepts into clear, business-relevant insights. These individuals are hustlers with an entrepreneurial mindset—they work beyond traditional boundaries, demonstrate relentless grit and resourcefulness, and maintain an intense bias for action. They take end-to-end ownership from opportunity origination through value realization, creating burning platforms that drive urgency while serving as the single point of contact throughout the engagement. Mission Engineers question the status quo, zoom in on root causes, build strong relationships across all organizational levels, and filter signal from noise to highlight what truly matters to business leaders. They commit to outcomes, not just outputs—ensuring adoption and measurable impact as a promise to clients.

Key Responsibilities

• Opportunity Origination: Identify AI opportunities by deeply understanding client processes, pain points, and strategic objectives across your industry domain
• Problem Definition: Lead discovery sessions to define the real problem, not just the stated symptom
• Business Case Development: Create compelling burning platforms that articulate business value, ROI, and transformation potential
• Proof-of-Concept Leadership: Own POC/POV initiatives from scoping through execution, demonstrating tangible value
• Client Partnership: Serve as trusted advisor and single point of contact throughout the AI journey
• Adoption & Impact: Drive change management, user adoption, and measurable business outcomes – not just code delivery
• Cross-functional Collaboration: Work with AI Natives, AI Factory, AI Integration, and AI Institute teams to deliver end-to-end solutions
• Thought Leadership: Contribute to industry-specific AI strategies and share insights across the Mission Engineering community

Domain Expertise (Deep knowledge in one or more sectors)

• Defence
• Homeland Security
• Public Service
• Central Government
• Education
• Healthcare
• Transport
• Telco
• Financial Services
• Commercial

Professional Experience

• Relevant industry experience in consulting, business transformation, solution architecture, or client-facing technology roles
• Proven track record of identifying business problems and translating them into technology solutions
• Experience leading client engagements from opportunity identification through implementation
• Demonstrated ability to influence C-level and senior stakeholders
• Background in change management, adoption strategies, or transformation programs is highly valued

Technical Understanding

• Strong conceptual understanding of AI, machine learning, generative AI, agentic workflows, and analytics
• Ability to understand technical architectures (e.g., RAG, vector databases, LLMs) without needing to code
• Familiarity with AI use cases across knowledge retrieval, automation, copilots, and intelligent agents
• Understanding of data governance, AI safety, security, and responsible AI principles

Essential Competencies

• Communication Excellence: Ability to explain complex AI concepts to non-technical business leaders using clear, jargon-free language
• Problem-Solving: Root cause analysis, critical thinking, and structured problem decomposition
• Relationship Building: Establish trust and credibility quickly with diverse stakeholders
• Commercial Acumen: Understand business models, P&L impact, and ROI frameworks
• Resilience & Adaptability: Thrive in ambiguity, navigate setbacks, and maintain momentum

Why Join NCS 

• Lead high-impact AI management consulting programs for major enterprises and public sector clients.  

• Shape enterprise strategies and governance frameworks that drive real transformation.  

• Work with a talented, multidisciplinary team in a collaborative environment.  

• Competitive compensation and strong professional development support.  

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].