NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

As Executive, Customer Ops & Admin, you will provide strategic and administrative support to senior leadership, enabling effective decision-making, seamless operations, and optimal time utilization. Acts as a trusted partner to the executive, ensuring priorities are managed efficiently and business objectives are supported.

**Note: this is a 1 year direct contract role 

Key Responsibilities

Calendar Management (Primary Focus - 70%) 

• Manage daily calendars for 3 partners, scheduling meetings and coordinating appointments

• Prepare meeting agendas and basic daily briefs to support executives

• Coordinate meeting logistics including room bookings, virtual meeting setups, and basic materials preparation

• Maintain accurate calendar records and follow up on scheduling conflicts

Administrative Support (20%) 

• Provide general administrative support to the project team

• Assist with document filing and maintenance in shared drives/libraries

• Support basic project order processing activities under supervision

• Coordinate responses to routine queries from internal stakeholders

• Perform data entry and basic compilation of information for reports

Events Coordination (10%) 

• Provide logistical support for team events and meetings

• Assist with basic event coordination tasks such as venue booking, catering arrangements, and attendee management

Ad-hoc Duties 

• Other administrative tasks as assigned by supervisors

The ideal candidate should possess:

Essential: 

• Diploma in Business Administration or related field

• 1-2 years of administrative or secretarial experience

• Strong organizational skills and attention to detail

• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)

• Excellent communication and interpersonal skills

• Ability to multitask and prioritize in a fast-paced environment

• Proactive, reliable, and able to work independently with guidance

Desirable: 

• Experience supporting senior executives or managing calendars

• Familiarity with SharePoint or document management systems

• Basic understanding of project administration processes

Training & Development Provided

The successful candidate will receive:

• Structured onboarding and training on calendar management best practices

• Guidance on understanding business priorities and stakeholder preferences

• Mentorship from senior team members on administrative processes

• On-the-job training for project-related administrative tasks

• Opportunities to develop proficiency in MS Office tools and basic collaboration platforms

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].