NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

The Consultant is responsible to gather, analyse, and formalise user business requirements and processes, evaluate feasibility of implementation, and manage project scope. The role also involves preparing documentation, developing technical designs, coding, testing, training, and providing post-implementation support to ensure effective delivery of solutions.

What will you do? 

• Gather, analyse, and formalise user business requirements and processes
• Evaluate feasibility of implementation and manage project scope
• Prepare requirement and use case specifications and update traceability matrix
• Record and manage out-of-scope issues during project execution
• Develop technical design specifications and translate into process or program specifications
• Participate in design review sessions and configuration management
• Make changes to configurable items including hardware, software, and documentation
• Conduct coding and code reviews to ensure compliance with standards
• Assist in integration testing, system testing, UAT, and implementation activities
• Prepare user manuals and operations manuals and facilitate user training
• Provide post-implementation and production support including service requests
• Escalate and discuss critical issues such as scope creep with managers
• Conduct requirement gathering sessions and perform gap analysis of business processes

The ideal candidate should possess:

• Degree in Computer Science, Computer Engineering, Information Technology, or equivalent
• 5–7 years IT working experience
• Relevant system development and maintenance experience using Java-related technologies
• Strong understanding of software development lifecycle (SDLC) processes
• Ability to produce specifications for documentation and implementations
• Experience in IT business analysis techniques

Professional and/or Technical Certifications

• IIBA Certified Business Analysis Professional (CBAP) Preferred or Relevant professional certifications in business analysis, system analysis, or consulting are advantageous but not mandatory.
• ITIL Foundation (basic understanding of IT service management)

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at [email protected].