NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Summary

Responsible for supporting all aspects of security operations; uniform security, security projects and events, off-site security personnel, and emergency operations planning and management. Provides leadership and strategic oversight for all security, investigations, and loss prevention functions across Universal Destinations & Experiences (UDX). Responsible for uniformed security operations, emergency management, security technology, regulatory compliance, asset protection, and crisis response. Serves as the security advisor to executive leadership and ensures alignment with global UDX security standards and UK regulatory requirements.

Major Responsibilities

• Manages the supervision, training, and performance as it relates to all aspects of uniformed security, for all business units upon all UK properties or as directed. Provides leadership, coaching, and mentoring to security management to achieve maximum results and empower the management team to drive and make decisions. Maintains all security policy and procedures. Sets security governance frameworks and risk tolerance thresholds.
• Develops, implements, and manages automated and technical security systems and equipment designed to monitor, control and safeguard guests and employees, their property and the physical or intellectual assets of the UK Project. Oversees physical security design standards, access control strategy, CCTV strategy, and security infrastructure planning in partnership with technology teams.
• Directs budgeting process and daily management of budgets, analysing fluctuations in business units and instituting changes/enhancements as necessary. Assists with scheduling, financial reporting, and analysis. Partners across UDX globally to create synergies for company goals and compliance with regulations. Provides leadership and strategic oversight for initiative management, ensuring on-time/on-budget development and implementation. Develops multi-year capital and operating plans aligned to enterprise risk strategy and business objectives.
• Serves as law enforcement liaison for shared intelligence and coordination of emergency response and planning. Coordinates all off site or contract security requirements for all security operations, including acting as a liaison with vendors and/or multiple teams. Maintains strategic relationships with UK counter-terrorism units, intelligence agencies, and regulatory authorities.
• Provides support for resort wide emergency management planning and operations. Collaborates with internal teams including Legal, Talent & Culture, Operations, Event, and more to integrate security strategies into day-to-day operations. Leads crisis management exercises and resilience planning.
• Ensures compliance with all security requirements as set out in the SDO and relevant UK legislation. Continuously evaluates and improves security procedures to align with industry standards and global security trends. Ensures compliance with UK counter-terrorism legislation, Martyn’s Law (Protect Duty), SIA regulations, data protection requirements, and all applicable regulatory frameworks.
• Oversees investigations and loss prevention functions including internal investigations, external theft/fraud investigations, retail and revenue protection programs, and financial shrink mitigation strategies. Establishes enterprise loss prevention metrics, reporting dashboards, and audit processes.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

• Bachelor’s degree in Criminal Justice or a related security field preferred.
• Extensive experience working in law enforcement, security, or intelligence in a large entertainment venue or sports complex at a senior level; or equivalent combination of education and experience.
• Must be in possession or capable of attaining a recognised UK or internationally recognised security accreditation.
• Must be able to satisfy the UK home office requirements to work in the UK.
• Must be in possession of a clean driving license acceptable in the UK.
• Must be able to provide a clear enhanced DBS.
• SIA licensing and/or relevant executive security certifications preferred.
• Must be able to demonstrate strong leadership and communication skills.
• Deep understanding of security principles and practices, in the UK as well as current threats and vulnerabilities.
• Must be able to work flexibly and be available on demand to manage security threats.
• High level of computer literacy and the ability to analyse security reports, operational data, and performance metrics in a timely manner.
• Demonstrated project management skills, and demonstrated ability to manage multiple high priority projects and meet deadlines.
• Must be available and would be expected to respond to emergencies or tactical situations 24 hours a day and assume direct supervisory responsibilities. Team Members other than those within Security would be supervised during these situations. Deals with sensitive or controversial matters on a frequent and recurring basis.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].