IT Support Officer

  • Full-time
  • Location: Methil
  • Department: IT & Security
  • Employment Type: Permanent

Company Description

Established in 2022, Navantia UK is a subsidiary of Navantia SA, a Spanish state-owned company with over 300 years of naval shipbuilding history.

In January 2025, Navantia UK completed the acquisition of Harland & Wolff and its four historic facilities in Belfast, Appledore, Methil, and Arnish.

By combining Harland & Wolff’s proud heritage and facilities with Navantia’s global expertise, Navantia UK is well-positioned to strengthen Britain’s defence, maritime and energy industrial capabilities, supporting jobs and economic growth across the country.

Job Description

The mission of the IT Support Officer is to strategically align the function with the objectives of the Business and Areas, understanding the needs and expectations of internal and external customers and coordinating with the rest of the Technology and Security organisation (T&S) to translate those needs into effective and optimised technology solutions.

  • Active communication between the Business/Area and T&S.
  • Clear identification of the needs of the Business/Area in terms of Information Technologies.
  • Focus on the Business needs to ensure the value that T&S can bring to the Business.
  • Collect the needs and manage the demand of the Business in technology matters.
  • Advise and support the business/area under his/her responsibility on issues related to T&S.
  • To act as a subject matter expert to the Business for aspects related to IT.
  • Lead the changes in the Business related to the new implementations.
  • To act as a conduit between colleagues in the Business and the T&S team who must deliver their requirements

Qualifications

  • Relevant IT qualification (Ideally Hardware)
  • Relevant and recent IT support experience in a busy office environment.
  • Demonstrable track record of providing support of PC’s, laptops, printers etc.
  • Demonstrable experience of providing support for MS Windows 10 and 11, Office M365

Additional Information

Equal Opportunity: We are dedicated to fostering an inclusive and diverse workplace. To ensure equal opportunities for all candidates, we commit to a fair and unbiased recruitment process at every stage. This includes ensuring hiring managers are aware of legislation, providing reasonable accommodations for candidates with disabilities, and actively seeking to eliminate any form of discrimination based on race, gender, age, religion, sexual orientation, or any other protected characteristic. Our goal is to create a recruitment environment where every candidate feels valued and has an equal chance to succeed.

If you experience difficulties or are unable to apply for a role on-line please contact us at [email protected] and one of the team will be in contact to help you.

  • Competitive salary
  • Company pension
  • Life Assurance
  • L&D opportunities

If you experience difficulties or are unable to apply for a role on-line please contact us at [email protected] and one of the team will be in contact to help you.

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